Operate > WebSphere Commerce Accelerator > Order management > Changing orders

View the status of an order

Registered customers can view the order status of their own orders, while the Customer Service Representative can view the status of all orders.

Procedure

1. Open WebSphere Commerce Accelerator.
   

2. Find the order that to work with.

3. Locate the customer's order from the list, and view the status of the order in the Order Status column.

4. Click OK to close the page.

Related concepts

Order management

Order and order item states

Related tasks

Changing the quantity of products in an order

Changing the purchase order number for an order in a B2B direct store

Add a product to an order

Remove a product from an order

Select another shipping address for an order

Select another shipping method for an order

Changing the total price of an order

Edit an order level adjustment

Changing the payment options for an order

Select another billing address for an order

Add a comment to an order

Changing payment processing for an order

Process payment for an order

View comments added to an order

View an order summary

Print an order summary

View the payment status for an order

View invoices for an order

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