Operate > WebSphere Commerce Accelerator > Order management > Changing orders
Changing payment processing for an order
This topic describes how to change payment processing using the WebSphere Commerce Payments user interface. If you are using the payment plug-in controller, this information does not apply.
Procedure
- Open WebSphere Commerce Accelerator.
- Open WebSphere Commerce Payments, by doing one of the following steps:
- To work with a specific order, find an order.
- Click Advanced search to search by criteria such as order status, order type, account name, and important order dates. Use one or more of the advanced options:
- From the Order status list, select the status of the order, such as a submitted order or a shipped order.
- From the Account list, select the customer's account name. This is typically the name of the organization with which the customer is associated, and this organization has defined contracts with the store, stipulating terms for the customer to shop at the store. For example, the organization IBM might have contracts with the ABC Office Supplies Store.
- In the Created section, specify the start and end dates when the order was created. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, you can use the calendar tool to enter the date.
- In the Modified section, specify the start and end dates when the order was last updated. The start and end dates are set by entering valid data for the year (four digits), month, day, and time (24-hour clock). Optionally, you can use the calendar tool to enter the date.
- In the Maximum number of matches to display field, type the maximum number of search results you want the system to display.
Click Find. The system performs a search and displays a list of orders that match the search criteria.
- To work with any order, do one of the following things:
- To work with a single order, select the check box next to the order and click Process Payment.
- To work with multiple orders, select the appropriate check boxes and click Process Payment.
- To work with all the orders in the list, select the check box icon at the top left of the list and click Process Payment.
- WebSphere Commerce Payments opens. Read the WebSphere Commerce Payments online help for details on how to process online payment with WebSphere Commerce Payments.
Related concepts
Related tasks
Changing the quantity of products in an order
Changing the purchase order number for an order in a B2B direct store
Remove a product from an order
Select another shipping address for an order
Select another shipping method for an order
Changing the total price of an order
Edit an order level adjustment
Changing the payment options for an order
Select another billing address for an order
View comments added to an order
View the payment status for an order