WebSphere Commerce Accelerator: Order and order item states

Operate > WebSphere Commerce Accelerator > Order management

Order and order item states

An order passes various states (sometimes referred to as status) from the time it is created until it is closed or canceled. The state of order items within an order might not match the order states. For example, in a single order, some order items could be in state C and some order items could be in status R.

State Value Description
A Payment authorization requires review ORDER_PAYMENT_AUTH_REVIEW(A)
Payment authorization has encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled, using the Order Management user interface. If the authorization is accepted, then the user interface changes the order status to 'B' or 'C' as appropriate. Status A is also supported for previous versions.
B Backordered ORDER_BACKORDERED(B)
Some orderitems for the order are backordered. (inventorystatus=BO).
C Payment authorization complete ORDER_COMPLETE(C)
Payment authorization has been completed. All order items are allocated from existing inventory.
D Deposited ORDER_DEPOSIT(D)
Payment has been captured.
E CSR Edit ORDER_EDIT(E)
A Customer Service Representative is working with the order.
F Ready for remote fulfillment ORDER_READY_FOR_REMOTE_FULFILLMENT(F)
The order is ready to be sent to a remote system for fulfillment. This status is used by the MQAdapter feature.
G Pending remote fulfillment ORDER_PENDING_REMOTE_FULFILLMENT(G)
The order has been sent to a remote system for fulfillment. This status is used by the MQAdapter feature.
H Error in remote fulfillment ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H)
This status is associated with these conditions:
(1) An order has been submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column.
(2) An empty quotation order arrived due to quotation failure.
I Submitted ORDER_SUBMITTED(I)
This status is associated with a standing order or an order quotation. The order is copied to a new order and then submitted for processing. ( Note: a "standing order" is actually a scheduled order awaiting scheduler to pick it up for processing.)
J Trashcan ORDER_OR_REQUISITIONLIST_TRASHED
The deleted order item is moved to the trashcan.
L No inventory ORDER_INV_UPDATE_FAILED(L)
For one or more order items, no inventory is available.
M Either a part or the total amount is approved. ORDER_AUTH_ALLOWED(M)
The order is submitted.
N Approval denied ORDER_DENIED(N)
The CheckOrderApproval task command indicated that approval has been denied for some order items.
P Pending Order ORDER_PENDING(P)
The order is in the shopping cart. The customer can modify the order.
Q Quick order profile EC_ORDER_PROFILE(Q)
The order holds default order information that can be copied to quickly create new orders.
R Released ORDER_RELEASED(R)
Some order items have been released for fulfillment. This status is also supported for previous versions.
S Shipped ORDER_SHIPPED(S)
All order items have been manifested.
T Temporary TEMPORARY(T)
This status is used by the Order Management user interface to temporarily back up an order.
W Pending approval ORDER_WAITING_APPROVAL(W)
The CheckOrderApproval task command indicated that not all OrderItems are approved.
X Canceled ORDER_CANCELED(X)
The order has been canceled.
Y Private requisition list PRIVATE_REQUISITION_LIST(Y)
The order is a private requisition list.
Z Shareable requisition list SHAREABLE_REQUISTION_LIST(Z)
The order is a shareable requisition list.
NEW Quote is new QUOTE_NEW(NEW)
The quote has been started, but has not yet been completed.
RDY Quote is ready QUOTE_READY(RDY)
The quote has been completed, and has not yet expired.
CAN Quote is cancelled QUOTE_CANCELED(CAN)
The quote has been cancelled or has expired.

Related concepts

Order processing
Order flow process
Order blocks
Order management
Consumer direct order flow process

Related tasks

Create an order
Find an order
Changing orders
Cancel an order

+
Search Tips | Advanced Search

State	Value	Description
A	Payment authorization requires review	ORDER_PAYMENT_AUTH_REVIEW(A) Payment authorization has encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled, using the Order Management user interface. If the authorization is accepted, then the user interface changes the order status to 'B' or 'C' as appropriate. Status A is also supported for previous versions.
B	Backordered	ORDER_BACKORDERED(B) Some orderitems for the order are backordered. (inventorystatus=BO).
C	Payment authorization complete	ORDER_COMPLETE(C) Payment authorization has been completed. All order items are allocated from existing inventory.
D	Deposited	ORDER_DEPOSIT(D) Payment has been captured.
E	CSR Edit	ORDER_EDIT(E) A Customer Service Representative is working with the order.
F	Ready for remote fulfillment	ORDER_READY_FOR_REMOTE_FULFILLMENT(F) The order is ready to be sent to a remote system for fulfillment. This status is used by the MQAdapter feature.
G	Pending remote fulfillment	ORDER_PENDING_REMOTE_FULFILLMENT(G) The order has been sent to a remote system for fulfillment. This status is used by the MQAdapter feature.
H	Error in remote fulfillment	ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H) This status is associated with these conditions: (1) An order has been submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column. (2) An empty quotation order arrived due to quotation failure.
I	Submitted	ORDER_SUBMITTED(I) This status is associated with a standing order or an order quotation. The order is copied to a new order and then submitted for processing. ( Note: a "standing order" is actually a scheduled order awaiting scheduler to pick it up for processing.)
J	Trashcan	ORDER_OR_REQUISITIONLIST_TRASHED The deleted order item is moved to the trashcan.
L	No inventory	ORDER_INV_UPDATE_FAILED(L) For one or more order items, no inventory is available.
M	Either a part or the total amount is approved.	ORDER_AUTH_ALLOWED(M) The order is submitted.
N	Approval denied	ORDER_DENIED(N) The CheckOrderApproval task command indicated that approval has been denied for some order items.
P	Pending Order	ORDER_PENDING(P) The order is in the shopping cart. The customer can modify the order.
Q	Quick order profile	EC_ORDER_PROFILE(Q) The order holds default order information that can be copied to quickly create new orders.
R	Released	ORDER_RELEASED(R) Some order items have been released for fulfillment. This status is also supported for previous versions.
S	Shipped	ORDER_SHIPPED(S) All order items have been manifested.
T	Temporary	TEMPORARY(T) This status is used by the Order Management user interface to temporarily back up an order.
W	Pending approval	ORDER_WAITING_APPROVAL(W) The CheckOrderApproval task command indicated that not all OrderItems are approved.
X	Canceled	ORDER_CANCELED(X) The order has been canceled.
Y	Private requisition list	PRIVATE_REQUISITION_LIST(Y) The order is a private requisition list.
Z	Shareable requisition list	SHAREABLE_REQUISTION_LIST(Z) The order is a shareable requisition list.
NEW	Quote is new	QUOTE_NEW(NEW) The quote has been started, but has not yet been completed.
RDY	Quote is ready	QUOTE_READY(RDY) The quote has been completed, and has not yet expired.
CAN	Quote is cancelled	QUOTE_CANCELED(CAN) The quote has been cancelled or has expired.