Operate > WebSphere Commerce Accelerator > Order management > Changing orders


Add a product to an order

Use WebSphere Commerce Accelerator to add a product to an existing order that has not been shipped.


Procedure

  1. Open WebSphere Commerce Accelerator.

  2. Find the order that to work with.

  3. Open the Change Order notebook by selecting the check box next to the order, and clicking Change.

  4. The notebook opens at the Products page. Click Add. A products search window opens so you can find products to add to the order.

  5. Provide at least one of the following pieces of product information:

    • In the SKU field, type the stock keeping unit (SKU) for the product that to add.

    • In the By name field, type the product name or short description for the product that to add.

    • In the By description field, type the product name or short description for the product to add.

    Optionally, you can limit the search by item type (by selecting the applicable check boxes in the By type option) or by specifying the maximum number of search results that you want the system to display (in the Maximum number of matches to display field).

  6. Click Find to see a list of products that match the search criteria.

  7. From the list of products, do one of the following things:

    • If the product that to add to the order is in this list, select the radio button to the left of the product and click Add. The product detail is displayed. Then type the quantity of the product that to order in the Quantity field, select a price based on a contract as required, and click Add. The product is added to the list of ordered products on the Product page and the total for the order displays next to the Total field.

    • If the product that to add to the order is not in this list, or if the search results include too many products, click Cancel and refine the search criteria.

  8. To make other changes to this order, use the links on the left side to switch between order pages.

    To save the added product and close the notebook, click Submit.


Related concepts

Order management


Related tasks

Changing the quantity of products in an order

Changing the purchase order number for an order in a B2B direct store

Remove a product from an order

Select another shipping address for an order

Select another shipping method for an order

Changing the total price of an order

Edit an order level adjustment

Changing the payment options for an order

Select another billing address for an order

Add a comment to an order

Changing payment processing for an order

Process payment for an order

View comments added to an order

View an order summary

Print an order summary

View the payment status for an order

View the status of an order

View invoices for an order

Changing orders


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