Operate > WebSphere Commerce Accelerator > Order management > Changing orders

Select another billing address for an order

Use the WebSphere Commerce Accelerator to select a different billing address for a customer order than the one specified when the order was created. Depending on the terms stipulated in the customer's contract, you might not have the authority to change the billing address for the order, or create a new one. If this is the case, then the information about the Billing Address page is read-only.

Procedure

1. Open the WebSphere Commerce Accelerator.
   

2. Find the order to work with.
   

3. Open the Change Order notebook by selecting the check box next to the order that to work with, and click Change.

4. When you open the notebook, the Products page displays. From the left navigation frame, click Billing Address. The Billing Address page displays.

5. Select a billing address by doing one of the following steps:

   • If the billing address to use is listed, select the check box next to the address and click OK.

   • If the billing address to use is not listed, click New. The Create Billing Address dialog is displayed. Use this dialog to add a new billing address for a customer and click OK. Once the billing address is created, the system uses the new billing address as the billing address for the current order.

6. To make other changes to this order, use the links on the left side to switch between each order page. Click Submit to submit the order and close the notebook or Save to save the billing address information without submitting the order.

Related concepts

Order management

Related tasks

Changing the quantity of products in an order

Changing the purchase order number for an order in a B2B direct store

Add a product to an order

Remove a product from an order

Select another shipping address for an order

Select another shipping method for an order

Changing the total price of an order

Edit an order level adjustment

Changing the payment options for an order

Add a comment to an order

Changing payment processing for an order

Process payment for an order

View comments added to an order

View an order summary

Print an order summary

View the payment status for an order

View the status of an order

View invoices for an order

Changing orders

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