Operate > IBM Management Center for WebSphere Commerce > Promotions tool > Work with promotions
Activating or deactivating promotions
Promotions can exist in the store in three states; active, inactive or suspended. You can only edit inactive promotions. When the maximum redemption limit for a promotion is reached, the promotion moves to suspended state. Change promotions in suspended state to inactive state before editing them.
Procedure
- Open the Promotions tool.
- From the explorer view, click Promotions. The Promotions List displays, containing a list of the currently defined promotions.
You can search for promotions to display one or more promotions that match the search criteria.
- Right-click the promotion; then click either Activate or Deactivate.
Results
The promotion is activated or deactivated.When the promotion is activated, the system:
- Generates unique promotion codes.
- Populates imported promotion codes.
This process can take time, depending on:
- The complexity and length of the promotion codes to generate.
- The number of unique promotion codes to generate or populate.
The current status is available in the Promotions tool after activating a promotion associated with the generated or imported unique promotion codes.
When activating a promotion that generates codes or imports them from a CSV file, the promotion is set to the Activating state while the backend population occurs. The promotion refreshes every five seconds while it is in this state, providing updated information on the status of the promotion and its code population.
Once promotion codes are successfully populated, you cannot repopulate promotion codes for the same promotion. That is, reactivating a promotion does not generate new codes.
Related concepts
Related tasks
Browse for promotions using lists and calendars
View which marketing activities reference a promotion
Raise customer awareness for the promotions