Operate > IBM Management Center for WebSphere Commerce > Promotions tool > Work with promotions


Changing promotions

You can update the promotions to correct errors, adjust strategy, or to realign dates. You can change any promotion property, including the promotion name.


Before you begin

Your promotion must be in the inactive state before you can edit it.


Procedure

  1. Open the Promotions tool.

  2. From the explorer view, click Promotions. The Promotions - List page opens.

  3. Right-click the promotion that to change; then click Open.

  4. Update the promotion as required.

  5. Click Save to save the promotion, or click Save and Close to close the promotion editor, and return to the updated Promotions - List page. The promotion is displayed in the Promotions - List page, and its Status is set as Inactive.

    When activating a promotion that generates codes or imports them from a CSV file, the promotion is set to the Activating state while the backend population occurs. The promotion refreshes every five seconds while it is in this state, providing updated information on the status of the promotion and its code population.

    This process can take time, depending on:

    • The complexity and length of the promotion codes to generate.

    • The number of unique promotion codes to generate or populate.

    The current status is available in the Promotions tool after activating a promotion associated with the generated or imported unique promotion codes.


What to do next

To make the promotion available to customers, activate it.


Related concepts

Promotions


Related tasks

Create promotions

Import promotion codes

Browse for promotions using lists and calendars

Copy promotions

View which marketing activities reference a promotion

Delete promotions

Activating or deactivating promotions

Raise customer awareness for the promotions


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