Troubleshoot: WebSphere Commerce feature pack issues

If you encounter problems while installing a WebSphere Commerce feature pack or enabling a feature on a WebSphere Commerce instance, review this section for common issues.

• Troubleshoot: WebSphere Commerce feature pack install or uninstall failed
  Review this information if the installation or uninstallation of a WebSphere Commerce feature pack fails.

• Troubleshoot: Checking that the WebSphere Commerce feature pack is installed on your machine
  After installing a WebSphere Commerce feature pack, you want to ensure that the feature pack is installed correctly.

• Troubleshoot: Checking that a WebSphere Commerce feature is enabled on your instance
  After installing a feature pack, you can enable any one of its features. You enable one of the features on a WebSphere Commerce instance and want to ensure the enablement is successful.

• Troubleshoot: Sign on to WebSphere Commerce tools page fails
  After applying a WebSphere Commerce fix pack or installing a WebSphere Commerce feature pack, a sign on attempt results in a NumberFormatException.

• Troubleshoot: WebSphere Commerce common features
  The WebSphere Commerce feature packs contain features; some of these features might be common, or exist, in two or more feature packs. Review this information to understand what happens when you have one of these features installed.

• Troubleshoot: WebSphere Commerce feature enablement issues
  If you encounter problems while enabling a feature on a WebSphere Commerce instance, review this section for common issues.

 

Related Concepts

WebSphere Commerce feature packs

 

Related tasks

Install WebSphere Commerce feature packs
Uninstall WebSphere Commerce feature packs
Enabling features
Disable features