Troubleshoot: WebSphere Commerce feature enablement issues

If you encounter problems while enabling a feature on a WebSphere Commerce instance, review this section for common issues.

• (Oracle) Troubleshoot: Errors ORA-01017, SQL30082N occur during feature enablement
  When enabling a feature on your WebSphere Commerce instance, a BUILD FAILED message is displayed.

• Troubleshoot: Errors WASX7023E, WASX7213I, WASX8011W, WASX7206W occur during feature enablement
  When enabling a feature on your WebSphere Commerce instance, error messages are displayed.

• Troubleshoot: Error message - Command not found when enabling component services
  When enabling the component services feature on a WebSphere Commerce instance, errors are logged.

• Troubleshoot: Error message - Command not found when disabling component services
  When disabling the component services feature from a WebSphere Commerce instance, errors are logged.

• Troubleshoot: Error message when enabling a feature
  When enabling a feature on your WebSphere Commerce instance, a Build Failed message is displayed

• Troubleshoot: Error message: enableFeature.does not exist
  When enabling a feature on your WebSphere Commerce instance an error message is displayed.

• Troubleshoot: Error message - instance name must be provided
  When enabling a feature on your WebSphere Commerce instance, an error message is displayed.

• Troubleshoot: Error message - No such file or directory
  When enabling a feature on your WebSphere Commerce instance, an error indicating a missing file or directory, is displayed.

• Troubleshoot: Error - Null user or password not supported
  When enabling a feature on your WebSphere Commerce instance, a BUILD FAILED message is displayed.

• Troubleshoot: Error message - The specified instance does not exist
  When enabling a feature on your WebSphere Commerce instance, a BUILD FAILED message is displayed.

• Troubleshoot: Error sun.io.MalformedInputException logged
  When enabling a feature on your WebSphere Commerce instance, an exception error is displayed.

• Troubleshoot: Error message when creating an instance after installing WebSphere Commerce Feature Pack 1
  After installing WebSphere Commerce Feature pack 1, you create a new WebSphere Commerce instance successfully but encounter an error message.

• Troubleshoot: Feature enablement occurs quickly
  The enablement of a feature on your WebSphere Commerce instance should take several minutes to complete. If the enablement is over very quickly, a problem has occurred.

• Troubleshoot: File not found messages logged when enabling or disabling a feature
  When enabling, or disabling, a feature on your WebSphere Commerce instance, an error is displayed.

• Troubleshoot: FileNotFound error when enabling a feature
  When enabling a feature on your WebSphere Commerce instance, an error is displayed.

 

Related Concepts

WebSphere Commerce feature packs

 

Related tasks

Install WebSphere Commerce feature packs
Enabling features
Disable features

 

Related Reference

Troubleshoot: WebSphere Commerce feature pack issues