Operate > WebSphere Commerce Accelerator > Marketing > Use customer care

Communicate with coworkers

The customer care workspace allows you to send a message to everyone currently logged on in a public chat, as well as send a message to specific coworkers in a private chat. It also allows you to establish a buddy list composed of coworkers you chat with frequently.

Procedure

1. Set up the online status
   

2. Chat with coworkers
   

3. You manage the buddy list by:

   1. Set up the buddy list

   2. Add names to the buddy list

   3. Remove names from the buddy list

Related concepts

Customer care

Related tasks

Respond to a coworker's invitation

Use customer care

+

Search Tips   |   Advanced Search