Operate > WebSphere Commerce Accelerator > Marketing > Use customer care > Communicate with coworkers


Chat with coworkers

You and the coworkers can chat by exchanging messages with each other. While you are chatting, you see a transcript of the chat messages in the chat window.


Procedure

  1. Enter the message in the input field in the Discussion place tab.

  2. Click Send or press Enter. A chat window containing the message displays on the screens of all coworkers currently logged on.

  3. Send chat messages to specific coworkers

    1. Do one of the following:

      • Right-click on a name in the coworkers list and choose Chat.

      • Double-click on a name in the coworkers list.

    2. Enter the message.

    3. Click Send or press Enter. A chat window containing the message appears on the coworker's screen.


Related concepts

Customer care


Related tasks

Communicate with coworkers

Chat with customers

Use customer care


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