Process: Manage business accounts
Flow
Objective
Manage the business relationship with a customer by creating and managing business accounts and contracts.
Description
Businesses need to manage the relationships with their customers. Business accounts represent the relationship between the owner of a store and the store's customer organizations. Business accounts are the starting point for managing business relationships. Using business accounts, you can track contracts and orders for customer organizations and configure the purchasing process in a store for Buyers from customer organizations.
Features
- Business account terms and conditions
- Buyer participants
Customization
Additional terms and conditions may be added to the business account.
Edition
Enterprise
Subprocesses
- Create business account
- Delete business account
- Inquire about a business account
- Manage Buyer purchase orders
- Manage Customer
- Monitor business account
- Update business account
(C) Copyright IBM Corporation 1996, 2006. All Rights Reserved.