Process: Update business account

 

Flow

Legend

 

Objective

To update the terms and conditions of a business account

 

Description

Based on the request of a customer, you may need to modify the terms and conditions of a business account.

 

Features

 

Customization

Accounts can be updated from a XML file.

 

Edition

Enterprise

 

Subprocesses

 

Tasks

Task Description Role
Receive customer request (external)

Receive a customer request to:

  • modify the terms and conditions or other details about a business account
  • inquire about the status or details of a business account and/or contract
  • manage the Buyer purchase orders under a business account
Account Representative

 

Business artifacts

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