Process: Manage Buyer purchase orders

 

Flow

Legend

 

Objective

To manage the Buyer purchase orders on behalf of a customer

 

Description

A customer contacts their Account Representative to add and remove Buyer purchase order numbers associated with their account. The customer can request new Buyer purchase order numbers be added to their account, or existing Buyer purchase orders be removed from their account. In addition, the customer may request a change in a Buyer purchase order spending limit or in the usage of blanket Buyer purchase orders.

 

Features

• Business account
• Buyer purchase orders

 

Edition

Enterprise

 

Tasks

Task	Description	Role
Change PO spending limit	Change the spending limit allowed with a specific Buyer purchase order number.	Account Representative
Create predefined purchase orders	Add a specific Buyer purchase order number in the business account. The customer may purchase using this specific Buyer purchase order number.	Account Representative
Delete predefined purchase order	Delete a specific Buyer purchase order number from a business account. The customer may no longer purchase using this specific Buyer purchase order number.	Account Representative
Receive customer request (external)	Receive a customer request to: modify the terms and conditions or other details about a business account inquire about the status or details of a business account and/or contract manage the Buyer purchase orders under a business account	Account Representative
Set individual PO characteristics	Specify if individual purchase orders can be specified at the time of an order, and if these purchase order numbers must be unique.	Account Representative

 

Business artifacts

• Business account
• Buyer purchase orders
• Purchase order number

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