Troubleshoot: Error message - Command not found when disabling component services

When disabling the component services feature from a WebSphere Commerce instance, errors are logged.

 

Problem

The following errors are logged, in the SystemOut.log file, when disabling the component services feature:

CommerceSrvr  E com.ibm.commerce.scheduler.SchedulerJob Process CMN0409E: The following error has
 occurred during processing: "
Current exception:
Message:
   _ERR_CMD_CMD_NOT_FOUND
Stack trace:
com.ibm.commerce.exception.ECSystemException: Command not found: "SendMarketingStatistics".
CommerceSrvr  E com.ibm.commerce.scheduler.SchedulerJob Process CMN0409E: The following error has
 occurred during processing: "
Current exception:
Message:
   _ERR_CMD_CMD_NOT_FOUND
Stack trace:
com.ibm.commerce.exception.ECSystemException: Command not found: "SaveMarketingStatistics".

 

Solution

These errors cause no problems; they can be ignored.

These errors do not occur when disabling component services.


Related Concepts

WebSphere Commerce feature packs

Related tasks

Install WebSphere Commerce feature packs

Enabling features

Disable features


Related Reference

Troubleshoot: WebSphere Commerce feature pack issues

Troubleshoot: WebSphere Commerce feature enablement issues