Operate > WebSphere Commerce Accelerator > Returns and refunds > Changing a return
View kit details for a return
A kit contains multiple products, is ordered and returned as a unit, and has one price and one SKU. The information about the products contained in a dynamic kit is controlled by an external configurator.
To view the details of a kit:
Procedure
- Open the WebSphere Commerce Accelerator.
- Find the return that to work with.
- To view kit details, use one of the following methods:
- Change Return notebook method:
- Open the Change Return notebook by selecting the check box next to the return that to work with, and click Change.
- When you open the notebook, the Products page is displayed. Select the check box next to the product with which to work and click Kit Details. The Kit Details dialog opens, providing information about the kit name, SKU, and the individual products within the kit.
- Return summary method:
- Select the check box next to the return that to work with and click Summary to view the details of the return.
- From the Product Name column, view a list of products and kit details.
- Click OK to close the page.
Related concepts
Related tasks
Remove a product from a return
Changing the quantity of products in a return
Specify returns to the fulfillment center
Changing the credit amount for a return
Changing the credit method for a return