Process: Shop at B2BDirect
Flow
Objective
To allow the customer a variety of shopping experiences in an online retail store.
Description
A customer must pre-register to the B2BDirect Store before being able to access the store. A registered customer can shop at the store easily and enjoy a variety of features provided by the store.
Features
- Customers must register with the store to order products.
- Customers can find products of interest in different ways.
- Customers can order the desired products easily.
- Customers can use a requisition list to manage the products of interest.
- Customers can enjoy features such as coupons and discounts.
- Customers can have their checkout information stored in a quick checkout profile, so that in the future, they can bypass the full order process, and quickly check out their orders.
- Customers can have their personal information recorded by the system in order to enjoy all kinds of promotions specifically targeted toward them.
Edition
B2BDirect: Professional, Express
Subprocesses
- Add item to requisition list
- Check order status
- Find product (B2BDirect)
- Order products (B2BDirect)
- Reset password
- Update personal profile
- Update requisition list
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