Process: Update personal profile

 

Flow

Legend

 

Objective

To allow a registered customer to update their personal information.

 

Description

A registered customer can create or update their personal information after logging on to the store.

 

Features

The following personal information can be updated:

• Quick checkout profile.
• Address book.
• Personal information, such as name, and gender.
• Preferences, such as language, and whether to receive promotional e-mails.

 

Customization

The fields that display on the My Account page can be selected by using the Change Flow notebook in the WebSphere Commerce Accelerator.

 

Edition

B2BDirect: Professional, Express

ConsumerDirect: Professional, Enterprise, Express

 

Subprocesses

• Create quick checkout profile

 

Tasks

Task	Description	Role
Create address book	The customer creates one ore more addresses in the address book.	Registered Customer
Update address book	The customer modifies or deletes the addresses in the address book, or adds new addresses.	Registered Customer
Update quick checkout profile	The customer updates the information recorded in a quick checkout profile.	Registered Customer
Update registration information	The customer provides and then saves their personal information.	Registered Customer

 

Business artifacts

• Address book
• Personal information
• Quick checkout profile

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