Operate > WebSphere Commerce Accelerator > Marketing > Use customer care > Communicate with coworkers


Invite other coworkers to join a private chat

Follow these steps to invite other coworkers to a private, CSR-only chat:


Procedure

  1. Click Invite Others.

  2. Optional: Edit the topic or the invitation message.

  3. Click Add Invitees.

  4. Type a name as it appears in the coworkers list or the company's directory.

  5. Click Add.

  6. Repeat Step 4 until you have added all of the appropriate names to the invitation.

  7. Click Send. The invitation displays on the coworkers' screens.


Related concepts

Customer care


Related tasks

Respond to a coworker's invitation

Chat with coworkers

Use customer care


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