Process: Supplier

 

Flow

Legend

A supplier who participates in a private marketplace can operate a hosted store. The hosted store offers products to buyers. The supplier defines the catalog content, and the pricing. Additionally, suppliers manage their own stores this includes setting up customer contracts and managing orders.

 

Subprocesses

• Business relationship management
• Catalog management - Supplier
• Customer service
• Marketing
• Negotiations
• Order management
• Sales Center
• Store operations
• Workspace management

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