Process: Order products (supplier hub)

 

Flow

Legend

 

Objective

To allow the customer to add the desired product into the order and submit the order for processing.

 

Description

After the customer finds product(s) of interest, they can add that product, or multiple products, to their order. Customers can then continue browsing or submit the order. If they cannot find the products in the catalog, or if the product prices are not right, they can create a multi-seller RFQ, and the winning response can be converted into an order. In the checkout process, customers can use existing shipping and billing address or create new ones if the contract allows. Customers also need to provide payment information before submitting the order for processing. The payment information is validated against the contract before the order is successfully submitted. A registered customer can also add products to their order from a requisition list.

 

Features

• The customer can select desired contract from a list of valid contracts, for each order product.
• Price adjustments for the selected contract are automatically applied.
• Different shipping addresses may be selected for different order products in the same order.

 

Edition

Enterprise

 

Subprocesses

• Find product (supplier hub)
• Multi-seller RFQ
• Price order
• Reorder
• Submit order

 

Tasks

Task	Description	Role
Add product to shopping cart	Adds the selected items to the shopping cart	Registered Customer
Copy list products to shopping cart	Customer places an order from the requisition list page, causing the products from the list to be added to the shopping cart.	Registered Customer
Select supplier and contract	Select the supplier and contract to buy from.	Registered Customer
Select supplier and list	Customer selects a supplier and a requisition list to order from.	Registered Customer
Select supplier shopping cart	Products from different suppliers are added to separate shopping carts. The registered customer selects the shopping cart of a particular supplier to check out.	Registered Customer
Specify supplier and SKU(s)	A customer can add one or more items to a requisition list. To add items, the customer specifies the supplier and SKU(s).	Registered Customer
Update shopping cart	The customer makes any updates necessary to the shopping cart. Updates can include changing quantities or contracts for existing products, or adding new products.	Registered Customer

 

Business artifacts

• Product
• Ready to process order
• Shopping cart

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