Business artifacts
- Accepted order list
A list of orders that have been submitted and have payment information created. They may or may not have a payment authorization at this point. The order in the list is the order with allocated items.
- Active autobid
The autobid (automatic bid) is active and will create bid for an Open Cry auction on behalf of customer.
- Active bid
The bid is active.
- Active contract
An active contract is one that was deployed successfully and purchases can be made against the contract. If the expiry date for a contract has passed, the contract still remains in the active state until it is canceled. Contracts enable a customer organization to purchase products from a store or a group of stores at a specified price for a specified period of time under specific conditions. WebSphere Commerce provides the ability to record and deploy contracts that have been negotiated.
A contract consists of the following elements:
Profile
The contract profile contains the identifying information for the contract. This information includes a unique name for the contract, a short description, and a time period during which the contract is valid.
Participants
Contract participants are the organizations or member groups that are entitled to the contract. There is a Buyer participant, a Seller participant and contacts for each participant organization.
Terms and conditions
Contract terms and conditions are the rules that cover the actual implementation of the contract. Contract terms and conditions cover such information as product pricing, returns and refunds, payment, shipping, and order approval.
Attachments
Contract attachments cover any information not covered by the previous elements such as file attachments that provide additional information about the contract and any general remarks about the contract. WebSphere Commerce stores Universal Resource Identifiers (URIs) for contract attachments, not the actual attachments.
All contracts are associated with business accounts.- Active price-override limit
An active price-override limit is one that was deployed successfully and CSRs will now be bound by the limits set within the price-override limit.
- RFQ request">Active RFQ request
The RFQ request has been submitted and the seller can respond to it.
- RFQ response">Active RFQ response
The RFQ response has been submitted, approved if appropriate, and is available for evaluation by the buyer. If approvals have been enabled, the response goes to the approver rather than directly to the buyer. If the approver approves the response, it is submitted to the buying organization.
- Address book
An address book is a set of addresses of the customer. The addresses can be used for billing and shipping.
- Adjustment code
The adjustment code to be recorded as the reason for the inventory adjustment. Note: This is not used or required.
- Allocated line item(s)
Order line items that have been allocated from existing (in-stock) inventory.
- Allocated order
An order with all its order line items allocated from existing (in-stock) inventory.
- Announcement notification
A gift registry announcement or notification, typically in the form of an e-mail to all potential gift givers. This announcement indicates that a gift registry has been created, for whom, for what event, and provides a direct link to the gift registry.
- Announcement notification template
A gift registry announcement or notification, typically in the form of an e-mail to all potential gift givers. This announcement indicates that a gift registry has been created, for whom, for what event, and provides a direct link to the gift registry.
- Answer
Solution to customer's request in plain text format.
- RFQ response">Approval pending RFQ response
Approvals have been enabled and an approver is reviewing the RFQ response.
- Approval required notification
A notification by e-mail or some other means to a Sales Manager that a contract has been submitted for approval and needs to be reviewed.
- Approved Buyer
An approved merchant can logon and access the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved buyer admin
An approved seller can logon and use the supplier store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved Buyer Administrator
An approved merchant can logon and access the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved contract
If the designated approvers for the contract decides a contract is complete and acceptable, they can move the contract into the approved state. WebSphere Commerce will automatically attempt to deploy an approved contract.
- Approved Customer
An approved user can logon and shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved merchant
An approved merchant can logon and access the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved order
An order that has been approved by the Buyer Approver.
- Approved organization
An approved merchant can logon and access the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved payment
A payment that has been approved, which can also be called "authorized."
- Approved registration notification
A notification is sent to the customer when their notification has been approved. See 'User Registration Approvals' in the online help for more details.
- Approved reseller
An approved merchant can logon and access the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved Seller
An approved seller can logon and use the supplier store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved supplier
An approved supplier can logon and access the supplier hub. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Approved user
A user who has been approved to use the store.
- Approved User Registration Notifica
An email received by a user indicating that they have been approved to use the store.
- Auction discussion message
Discussion message about the auction. Discussion messages are posted to a discussion forum. The forum enables auction administrators to view and respond to messages from customers. Auction discussion messages can provide information such as the following: product details, auction rule details, announcements of future auctions.
- Auction started notification
Informs customers who have included this auction in their gallery that the auction has started.
- Auction style template
Auction styles are templates that automatically complete fields for you. For example, perhaps you schedule Open Cry auctions and always use non-discriminative pricing. An auction style can complete the appropriate fields for the auction type and pricing mechanism, saving you the trouble of selecting these fields for each auction.
- Authoring content
Content is authored within tasks into the workspace data store. Upon approval, the content is activated into the production-ready data area.
- Authorization
A single payment authorization.
- Authorization amount
An amount of a payment authorization.
- Auto approved order
An order which doesn't require buyer-side approval.
- Backordered order
An order that has at least one order line that is backordered.
- Backordered order list
A list orders that are backordered.
- Batch
A payment batch is a grouping of captured payments and issued credits that will be treates as an entity and settled via a back-end system or payment processor.
- Batch availability request
XML document that contains a request for inventory availability updates. The request consists of list of line items defined as follows:
private String currency = null;
-- line number
-- global product identifier
-- distributor roduct identifier;
-- unit of measure
The request also contains:
-- message identifier
-- additional iInformation allowed indicator
-- user credentials
-- quotation store identifier
-- quotation contract identifier
-- quotation type
-- display sequence- Batch availability response
The inventory availability response contains the following data:
-- fulfillment center identifier (fulfillment location)
-- A list of specified items. For each specified item find out the following:
--- The member identifier and part number of the specified item
--- The external UOMCode for quantity (optional)
--- Quantity available
--- Restock date (optional)
- Batch expected availability request
The inventory availability response contains the following data:
-- fulfillment center identifier (fulfillment location)
-- A list of specified items. For each specified item find out the following:
--- The member identifier and part number of the specified item
--- The external UOMCode for quantity (optional)
--- Quantity available
--- Restock date (optional)
- Bid control rule
Bid rules determine how bidding is allowed to proceed for Open Cry and Sealed Bid auctions. Bid rules describe the minimum bid price, quantity, and bid increment.
- Bid override notification
Informs a customer that a higher bid has been placed.
- Bidding closed auction
The auction is closed and no more bids are accepted.
- Blocked order
A ready to process order or a submitted order is an order that is ready to be processed.
- Business account
Business accounts represent the relationship between a store and the store's customer organizations and are the starting point for managing business relationships. Using business accounts, you can track contracts and orders for customer organizations and configure how Buyers from customer organizations shop in a store. A business account contains the following information about a customer organization:
-- The name of the customer organization and a contact person within that organization.
-- The department and name of the Account Representative from the store assigned to the customer organization.
-- Information about purchase orders a customer organization has with a store.
-- Information on how invoices are delivered to the customer organization.
-- Whether or not the customer organization has a credit line.
-- Any display customization information for the business customer. Store pages can be customized for a business account by specifying a piece of HTML code that can be used by a store's JSP files.
-- Any general remarks about the business account.
Also, business accounts control customer entitlement by controlling the ability of Buyers from customer organizations to access a store's master catalog and see standard pricing for products contained in the master catalog. If a customer organization is not entitled to purchase products in the store's master catalog at standard prices, they are limited to products and prices covered by contracts the customer organization has with a store.- Business account analysis data
A report containing information about a business account including number of orders, products purchased, and so on.
- Buyer organization
Buyer Organization. See 'Buyer' and 'Organization' in the online help for more details.
- Buyer purchase orders
WebSphere Commerce provides the ability for you to track and authorize customer purchase order numbers. If a business account includes any purchase order terms and conditions and a contract specifies the use of that account, all purchases under the contract must specify a purchase order number defined with the account. A single purchase order number can then be used for payment authorization. Purchase order numbers are specified when the customer places an order. Purchase order numbers can be specified for three different types of purchase orders:
-- Blanket purchase orders
Used for an unlimited number of orders. Blanket purchase order numbers that will be accepted when placing an order must be specified in the business account before Buyers attempt to specify a blanket purchase order number.
-- Limited purchase orders
Used for orders where the total amount of all orders made specifying the limited purchase order number does not exceed a spending limit. The spending limit for a limited purchase order is recorded and used to validate orders that specify a limited purchase order number to ensure the spending limit is not exceeded. Limited purchase order numbers that will be accepted when placing an order must be specified in the business account before Buyers attempt to specify a limited purchase order number.
-- Individual purchase orders
Used for one order and acceptable purchase order numbers are not predefined. You can specify that customer under an account must use a unique purchase order number for each order placed on behalf of a business account. If you do not require a unique purchase order number for each order for the account, then those customers may reuse purchase order numbers.
Blanket and limited purchase orders are also known as predefined purchase orders because purchase order numbers for these types of purchase order must be defined in the business account before Buyers can use the purchase order numbers when making a purchase. Purchase order numbers can be tracked and authorized for any payment method supported by WebSphere Commerce, including credit line.- Canceled contract
A contract which is no longer required is moved into canceled state. A contract may be canceled because it has been rejected and it has been decided not to continue working on that contract. A canceled contract is a contract that is no longer in use, but is left in the database for reference.
- Canceled order
An order that was canceled as a result of being rejected by the Buyer Approver.
- Canceled payment
A payment that has been canceled. This is a terminal state.
- Canceled quote
An order that was canceled as a result of being rejected by the Buyer Approver.
- RFQ response">Cancelled RFQ response
The seller has decided not to send this RFQ response to the buyer.
- Cancelled scheduled order
An order that was previously scheduled, but that has now been cancelled.
- Catalog
The sales catalog allows the customers to browse for products. Formerly known as a navigational catalog, it is a hierarchical map of categories with products, SKUs and kits. A store may have multiple sales catalogs and each is organized for display to the customers, usually for merchandising purposes. The sales catalog may have products assigned to multiple categories and a category may have more than one parent to form a map rather than a tree.
- Catalog asset store SAR
- Catalog in XML
A Master Catalog or Sales Catalog, in whole or in part, defined in an XML format specified by the Product Manager or merchandising manager.
- Catalog Item
An item that is in the catalog. In the context of returns, it is an ad-hoc item, i.e. one that is returned without reference to a previously placed order.
- Classification
The Product Manager or Category Manager must understand the products they will be selling and plan how they will be organized. Their decision on the classification used to organize products within a hierarchical tree of categories is usually based on one or a combination of the following:
-- Product classification (industry standard or custom classification): products are strictly organized based on what they are and by the attributes they possess.
-- Supplier provided classification: as some businesses may have a limited number of suppliers, managing products based on the categorization provided by their supplier can be more efficient than mapping the categorization to another classification scheme.
-- Business policy classification: some businesses may manage their catalog based on their own business policies (such as brand names, manufacturers, or business rules) and will organize their catalog to reflect their business policies.
- Cleansed product data
Product information that has undergone cleansing, normalization and rationalization such that products are described consistently.
- Clickstream statistics
A set of clickstream data collected during customers' shopping activities. These activites are based on the contents generated by experiment. Types of data include the number of views of experimental content, the number of clicks on the experimental content, and the ratio between these two numbers.
- Closed batch
A payment batch that has been settled.
- Closed contract
When a revised version of a contract is deployed, then the current active version of the contract is moved into closed state. The contract remains in the system for reporting and to fulfill orders in progress. An active, suspended, or approved contract goes to the closed state automatically when a new version of the contract has been approved. Creating a new version of a contract creates a copy of the contract and places the copy of the contract in the draft state.
- Closed price-override limit
When a revised version of a price-override limit is deployed, then the current active version of the price-override limit is moved into closed state. Creating a new version of a price-override limit creates a copy of the price-override limit and places the copy of the price-override limit in the draft state.
- Closed return request
A return request that has been closed.
- RFQ request">Closed RFQ request
The RFQ is closed and no more responses are being accepted by the RFQ owner.
- Closed store
A closed store is one that is unavailable to customers to enter, browse the catalog, and purchase products. The store owner can update the store data using the WebSphere Commerce Accelerator, and may enter the store to test the modifications. When the modifications are complete, the store owner can open the store to make the store available to customers.
- Closed stores report
A report about stores that have been in the closed state for a certain period of time.
- Completed order
An order that has its payment captured. The order has now been fulfilled and the money captured. The financial transfer at the financial institution may not yet have happened.
- RFQ request">Completed RFQ request
Winners have been selected and an order or contract process has been initiated.
- RFQ response">Completed RFQ response
The RFQ has entered the order or contract process.
- Confirmation notification template
- Content update request
This document contains a request for content changes that are to be added and updated and deployed to the production environment on approval.
- Contract attachment
Contract attachments may be additional terms and conditions in effect for the contract (but are not enforced by WebSphere Commerce), diagrams, or additional legal documents.
- Contract soon to expire
A contract whose end date is close to the current calendar date.
- Coupon wallet
A coupon wallet is a collection of coupons that can be used by a customer.
- Creative content
Creative content represents data to be shown to customers in an e-mail or in the Web site. The creative content may be optionally targeted through a Web activity. The data may include the following: image, flash, URL link (click action), and marketing text (may include HTML tags).
- Credit
A refund issued to the returner.
- Credit line
A credit line is a payment method that provides the ability for a Buyer to delay the payment settlement for all orders. The account holder is responsible for payment settlement on an outstanding balance on a credit line. If a credit line is used for payment, the Seller debits the account for an order at the time of payment capture, and the account is credited during payment settlement.
- CSR assigned queues
Once a customer service representative has been assigned to the customer care queue, he is able to accept customer care requests from the queue and to start chat sessions with customers.
- Current auction
The auction is currently taking place (bidding has begun).
- Current quote
Same as Quote, but refreshed. Since quote information is saved from the last time the reseller requested one, it could be out of date by the time they decide to place an order.
- Current shopping cart
The shopping cart that the reseller is actively working with.
- Customer account
A customer account contains the customer's personal information, such as logon information, customer's address, quick checkout profile, and the customer's preferences.
- Customer information
Information about the customer used when creating the customer in WebSphere Commerce. This includes customer name, address, organizational hierarchy, and organizational members.
- Customer profile data
The Marketing Manager may leverage the customer segments identified by WebSphere Commerce Analyzer as the target segment for the campaign. She may import the customer list and create the profile based on the list.
- Customer record
A record containing information about a customer known to the system.
- Customer request in queue
Once a customer submits the customer care request, the request will be put into a customer care queue. The request will be removed from the queue once it has been accepted by a customer service representative who is monitoring the queue, or be requeued to a different customer care queue.
- Customer segment
A customer segment represents a group of customers based on their common characteristics.
- Customer segment data
The Marketing Manager may leverage the customer segments identified by WebSphere Commerce Analyzer as the target segment for the campaign. She may import the customer list and create the segment based on the list.
- Customer segmentation plan
Before embarking into marketing campaigns, the Marketing Manager will create a plan which specifies customer segment criteria most suitable for targeting the campaign activities. This can be done via past experiences or by analyzing the operational reports.
- Customer service plan
Before using the customer care feature, the customer service supervisor creates a plan which specifies the customer service structure that is most suitable for the service organization and the needs of the customer.
- Datamart database
The Datamart database is the set of tables that hold the transformed data from WebSphere Commerce. These tables are ready for business intelligence reporting.
- Default customer care queue
A default customer care queue is provided with the product, and it has been assigned to all customer service representatives of the store.
- Delivered e-mail
Delivered e-mail at scheduled time.
- Denied payment
An payment for which an authorization was denied.
- Denied return request
A return request that has been denied.
- Deployment strategy
- Deposit transaction
A transaction that is the result of capturing a payment via a back-end payment system or payment processor.
- Deposited payment
A payment that has been deposited (captured).
- Discontinued product
Businesses often receive advance information from suppliers or manufacturers on current products being discontinued and quite often any new products introduced to replace them. The discontinued and announced products need to be updated into the Master Catalog.
- Document of understanding
An agreement between the owner of the channel hub and a channel partner about the partner's role and behavior on the channel hub site.
- Draft contract
A draft contract is a newly created contract, a contract that has been imported from an external source as a draft contract, or a contract that has been created by duplicating an existing contract. The Sales Manager or Account Representative may decide when a draft contract is ready to be submitted for approval.
- Draft price-override limit
A draft price-override limit is not available to CSRs until it has been completed, submitted and deployed.
- RFQ request">Draft RFQ request
The RFQ request is still being composed.
- RFQ response">Draft RFQ response
The RFQ response is still being composed.
- Drop ship fulfillment center
A fulfillment center that is to fulfill the drop ship items.
- Drop ship receipts
Receipts that are created for the items and fulfillment center to indicate that the items are always available at the fulfilllment center.
An e-mail message can be configured to be sent to all business users who are responsible to contribute under a task as a workspace task group becomes active in the working state. The message is formed from a template to identify the workspace, task group and task descriptions and can be updated by customers as needed.
- E-mail activity
The e-mail activity allows the Marketing Manager to e-mail the right content to the targeted customer segment.
- E-mail with wish list
The e-mail that has a list of the links to the products in the wish list.
- Electronic data feed
Product information from suppliers, manufacturers or in-house in a structured format such as XML, spreadsheets or text delimited files.
- Email addresses
- Enterprise customer requirements
A set of business intelligence reports focusing on sales topics, such as order summary, geographic sales, demographic sales, time period sales, sales by account, and sales by contract
- Event coming reminder email
- Event coming reminder template
- Event over reminder email
- Event over reminder template
- Event reminder information
- Event updat ereminder email
- Expected inventory record
A record identifying the item, the quantity, fulfillment center, and date inventory is expected to arrive.
- Experiment Result Log
A set of log data collected during customers' shopping activities. These activites are based on the contents generated by experiment. Types of data include number of orders, rate of displays or clicks of experimental content to a placed order, and total and average order amounts.
- Extended sites hub SAR
- Extended sites SAR
- External member data
May include data about users, organizations, and member groups.
- Failed payment
A payment that has had a financial operation failure.
- Favorites list
A favorites list is a list of the products added by a registered reseller for the reseller to use in the future.
- Finalize registry reminder email
- Fulfilled orders
Orders that have been picked and are ready to ship.
- Fulfillment center ID
Fulfillment-center ID for which the inventory adjustment is being made.
- Fulfillment center list
A list of fulfillment centers; in this case, the list of fulfillment centers in order of precedence (from first to last) that are capable of shipping an order item if there were sufficient inventory available.
- Fulfillment centers for items
- Future auction
The auction is scheduled to take place at a future time or date.
- Future order list
A list orders that have future ordered items.
- RFQ request">Future RFQ request
The RFQ request has been submitted, but the activation date has not yet been met.
- Gift item purchase information
The bid is active.
- Gift purchase email
- Gift purchase template
- Gift Registry
A gift registry is a wish list of items for a particular life event or celebration. For example, a customer may set up a wedding gift registry, and include all the items that they would like to receive as wedding gifts. A gift giver, or guest at the wedding, can use this list to help with deciding on gift options.
- Gift registry access key
- Gift registry access key and pwd
- Gift registry announcement e-mail
An e-mail to notify people of a gift registry that a registrant has created with the store. This e-mail invites people to be gift givers to the event and encourages them to purchase from the registry list. Typically, a link to the registry list is provided in the e-mail.
- Gift registry confirmation e-mail
An e-mail to confirm that a customer has successfully create a gift registry with the store.
- Gift registry confirmation template
A template that a store uses when notifying customers that they have successfully created gift registries with the store. This e-mail template may include the store's name, the registry ID, the registrant name, event date, and a link to the gift registry.
- Gift registry information
Gift registry profile information includes data that is important to the gift registry, such as the event type (such as a wedding, or an anniversary), event date, event description, registrant and co-registrant name and contact information, pre- and post-event shipping preferences, and e-mail preferences
- Gift registry notification informat
- Gift registry number
- Gift registry purchase record
Once a gift has been successfully purchased from a gift registry list, the system creates a record of this purchase, and reflects it in the registry. Upon viewing the registry list, both the gift registry registrant can see that the item has been purchased by a gift giver, and other gift givers will know not to also purchase this item for the registrant. A gift registry purchase record typically captures the gift giver name, quantity bought, and the date purchased.
- Go-to-market strategy
- Goods
Goods that are to be returned.
- Guest access information
A gift registry can be public or password protected. A customer can choose to allow everyone to view the registry list, or password-protect it and e-mail this password to particular people (such as only to the guests invited to the event).
- Images
Images produced from vendors or from graphic artists can be associated with WebSphere Commerce resources for display on the site.
- RFQ responses">In-evaluation RFQ responses
The buyer is in the process of evaluating the received RFQ responses.
- Incompletely allocated order
An order with a least one unallocated order line item.
- Industry segmentation plan
A plan that divides the Seller's customers into industry segment groups, and which defines the common set of term and conditions that are applicable to a particular industry segment.
- Inventory adjustment
A record of an adjustment to inventory.
- Inventory adjustment code
A code used to indicate a reason for an adjustment to inventory. For example, a code like BROKEN, would indicate the adjustment to inventory was because it was broken. Each code has a corresponding description to further define the code.
- Inventory adjustment code list
A list of inventory adjustment codes.
- Inventory item
An item that is known to the inventory system.
- Inventory item list
List of inventory items.
- Inventory quantities list
A list of the inventory items that are to have the inventory level updated.
- Inventory receipt
A record of inventory that is in stock.
- Inventory records
Includes vendors, Inventory adjustment codes, Inventory tracking properties, initial on-hand and Expected inventory levels
- Inventory reservation
Data that records information about the reservation (it is associated with a fulfillment center):
-- type
-- quantity
-- description
-- expiration
-- store
-- item
-- fulfillment center- Invoice
A document that notifies the account holder that an order has been released to fulfillment under their account and lists the following information for that order:
-- Items
-- Prices
-- Purchase order numbers
-- Shipping charges
-- Total amount billed
- Invoice e-mail
A generated e-mail that will include the invoice.
- Invoice(s)
An XML document representing an invoice.
- Item out-of-stock reminder email
- Item out-of-stock reminder template
- Items
- Items and quantity
- Items needing reallocation
Order line items that need reallocation. This can be because the needed quantity is different from the already allocated quantity, the shipping address has changed, or the shipping carrier has changed.
- JSP file
A display page or image (logo) to change the look of display pages in the store for a business customer.
- List of authorizations
A list of payment authorizations.
- List of batches
A list of payment batches, where a payment batch is a grouping of captured payments and issued credits that will be treated as an entity and settled via a back-end system or payment processor.
- List of drop-shippable items
Items that are to be drop-shipped
- List of e-Marketing Spots
The information for the advertisements, promotions and suggestive sell tactics will be shown at the right spots on the right Web pages at the right time. Each activity will be scheduled to the corresponding e-Marketing Spot in order for the activity information to be shown at the right spot on the Web page.
- List of images
The appropriate images must be created (by the creative design team) prior to the creation of the creative content.
- List of orders pending approval
List of orders that require approval by the Buyer Approver.
- List of registry
- List of stale orders
A list of stale orders to canceled.
- List of templates
Store developers will create JSP display pages for the site that can be assigned to catalog constructs. Developers will need input from the Product Manager or merchandising manager to include any merchandising constructs for display.
- List of update batches
- Live web activity
Customers to the store will be shown the appropriate activity information as scheduled.
- Locked organization
A locked organization prevents the users who belong to that organization from logging into the WebSphere Commerce system. To prevent other users such as registered customers from accessing the resources owned by a locked organization, the store should be closed or suspended before locking the organization.
- RFQ responses">Losing RFQ responses
The RFQ response is a losing response.
- Manifest
Package information for a shipment.
- Manifested released
A release that has been packed and shipped. A single release may result in several manifests if it was shipped in several boxes.
- Marketing BI reports
A set of business intelligence reports focusing on results of campaigns, activities, e-Marketing Spots, e-mail activities and promotions.
- Marketing experiment
The Marketing Experiment allows the Marketing Manager to test the effectiveness of a content against different factor changes, and revise the content if necessary in order to show the most effective marketing content to the targeted customer segment.
- Marketing plan
Before embarking into marketing campaigns, the Marketing Manager will provide a plan outlining the various activities to be implemented within the campaign, the messages and objectives that should be deployed (for example, promotions, suggestive sells or product assortment recommendations, general advertisements), the target segments, and the schedule for the campaign activities. The creation of the appropriate e-mail template and all related images must also be scheduled.
- Marketplace / Storefront BI reports
A set of business intelligence reports focusing on marketplace and storefront topics, such as marketplace activity and storefront activity.
- Marketplace/Storefront BI reports
A set of business intelligence reports focusing on marketplace and storefront topics, such as marketplace activity and storefront activity.
- Master catalog
The Master Catalog is the taxonomy, or hierarchical classification of categories, containing all products, SKUs and kits available for the store. The Master Catalog is where the tasks of managing products (create, update and delete of products), inventory and business policies such as discount and entitlement rules, are performed. A store can be associated with only one Master Catalog.
The Master Catalog is a well formed tree with a product only assigned to a single category within and each category having at most one parent.
A Master Catalog can be viewed as a Sales Catalog if a business wishes to display products as organized in the Master Catalog to their customers.- Member data
Member data, in a format that can be loaded into WC.
- Member group
Member Group. See the member groups topic within the WebSphere Commerce online help for more details.
- Merchandising associations
A merchandising association is a relationship between two products/SKUs or between two categories for the purpose of promoting the target object. The types of merchandising associations include:
-- Cross-sell
-- Up-sell
-- Accessories
-- Replacement
-- Substitute
-- Alternative- Merchandising plan
Products and product categories to be advertised should be consistent with the merchandising plan of the day.
- Multiple customer care queues
Customer service representatives are allowed to monitor requests in all customer care queues, however only customer service representatives assigned to a particular queue are able to accept customer care requests from that queue, and to start a chat session with a customer.
- Negotiated agreement
An agreement negotiated offline between a customer and a Seller containing the negotiated terms and conditions for a contract.
- New payment
A payment that has been created for the purpose of being authorized and captured (deposited).
- RFQ request">Next round RFQ request
The buyer evaluated the responses but has created a next round RFQ for continued negotiation.
- RFQ response">Next round RFQ response
The buyer accepts the response but creates a next round RFQ for continued negotiation.
- Notification of password reset
The password reset notification will contain the generated password. See 'password reset' in the online help for more details.
- Notification to the approvers
An e-mail message can be configured to be sent to all business users who are responsible to approve a workspace task group when all tasks are completed. The message is formed from a template to identify the workspace, task group and task descriptions and can be updated by customers as needed.
- Notification to the contributors
An e-mail message can be configured to be sent to all business users who are responsible to contribute under a task as a workspace task group becomes active in the working state. The message is formed from a template to identify the workspace, task group and task descriptions and can be updated by customers as needed.
- Notification to the customer
A notification to the customer for the order indicating that the order has been accepted.
- Notification to the merchant
A notification to the customer for the order indicating that the order has been accepted.
- Notification: order requires approv
A notification to the Buyer Approver that an order requires approval.
- Online catalog
The sales catalog containing products with all the necessary resources associated in order to be viewable online by customers. These resources include JSP files, images and price information.
- Online sales catalog
The Sales Catalog containing products with all the necessary resources associated in order to be viewable online by customers. These resources include JSPs, images and price information.
- Open distributor proxy store
The distributor is available to provide responses to quotation requests and to receive shopping cart and order transfers. To temporarily suspend these functions, the distributor proxy store can be suspended.
- Open store
An open store is one that is available to customers to enter, browse the catalog, and make online purchases.
- Order
An order is a list of selected products that can be purchased by a customer.
- Order completed bid
An order is successfully created for the winning bid.
- Order completed notification
Informs a customer that order processing has begun for the product or products won in the auction.
- Order failed bid
A problem occurred while creating the order for the winning bid.
- Order item status
Order item status information that is kept in the ORDISTAT table.
- Order item to be returned
Line item in the order that is returned from a find order item task for the purpose of adding it to a return request.
- Order pick history
A history of items that have been picked.
- Order releases
Releases associated with an order; a release is defined as a group of one or more items that will ship together
- Order requiring approval
An order that requires approval from the Buyer Approver.
- Order ship history
A history of items that have been released to fulfillment.
- Order status
The parameters listed below correspond to columns in the ORDSTAT table.
-- orderId (Integer): WebSphere Commerce order reference number as defined in the ORDERS_ID column in table ORDSTAT. This is a foreign key that references column ORDERS_ID in the ORDERS table.
-- merchantOrderNumber (String, mandatory):
Order number generated in the backend system as defined in the OSMORDER column.
-- currency (String): The ISO 4217 currency type in which the price is expressed as defined in the OSCPCUR column.
-- priceTotal (BigDecimal(20,4)): The total product price for the order as defined in the OSPRTOT column.
-- taxTotal (BigDecimal(20,4)): The total tax for the order as defined in the OSTXTOT column.
-- shippingTotal (BigDecimal(20,4)): The total shipping charge for the order as defined in the OSSHTOT column.
-- shipingTaxTotal (BigDecimal(20,4)): The total tax on shipping charge for the order as defined in the OSSHTXTOT column.
-- orderStatus (String): The status of the order as defined in the OSSTATUS column.
-- placeDateTime (Timestamp): The date that the order is actually placed as defined in the OSPLTIME column.
-- requestShipDateTime (Timestamp): The date that the order is requested to be shipped as defined in the OSRSTIME column.
-- scheduleShipDateTime (Timestamp): The date that the order is scheduled to be shipped as defined in the OSSSTIME column.
-- actualShipDateTime (Timestamp): The date that the order is actually shipped as defined in the OSASTIME column.
-- invoiceDateTime (Timestamp): The date that the order is invoiced as defined in the OSINVTIME column.
-- invoiceValue (BigDecimal(20,4)): The net value that the order is invoiced as defined in the OSINVVAL column.
-- shipCondition (String): Code to be designate whether partial shipment of the order will be accepted as defined in the OSSCOND column. 'SC': Ship Complete, 'SP': Ship Partial.
-- shippingModeFlag (String): Code to indicate shipping address and shipping mode are at order level or order item level as defined in the OSSMFLAG column. 'O': Order level; 'I': Item level.
-- comment (String): Comments regarding the order status as defined in the OSCMNT column.
-- field1 (Integer): Order status customization field 1 as defined in the FIELD1 column.
-- field2 (BigDecimal(15,2)): Order status customization field 2 as defined in the FIELD2 column.
-- field3 (String): Order status customization field 3 as defined in the FIELD3 column.
-- items (Vector of Hash table): Each hash table represents the parameters for one item.- Order status XML
An XML document that contains the following parameters:
-- sequence number (String): WebSphere Commerce order status sequence number for serialization.
-- last update (String in timestamp format): WebSphere Commerce order status last update timestamp for serialization.
-- versioning (String "TRUE" or FALSE"): Default is FALSE. If TRUE, the versioning will be enabled.
-- updateMode (String "C" or "P"): Default is P. If C, complete update-status information for all order items in the order must be specified. If P, partial update-individual order item status updates can be performed.
The parameters listed below correspond to columns in the ORDSTAT table.
-- orderId (Integer): WebSphere Commerce order reference number as defined in the ORDERS_ID column in table ORDSTAT. This is a foreign key that references column ORDERS_ID in the ORDERS table.
-- merchantOrderNumber (String, mandatory):
Order number generated in the backend system as defined in the OSMORDER column.
-- currency (String): The ISO 4217 currency type in which the price is expressed as defined in the OSCPCUR column.
-- priceTotal (BigDecimal(20,4)): The total product price for the order as defined in the OSPRTOT column.
-- taxTotal (BigDecimal(20,4)): The total tax for the order as defined in the OSTXTOT column.
-- shippingTotal (BigDecimal(20,4)): The total shipping charge for the order as defined in the OSSHTOT column.
-- shipingTaxTotal (BigDecimal(20,4)): The total tax on shipping charge for the order as defined in the OSSHTXTOT column.
-- orderStatus (String): The status of the order as defined in the OSSTATUS column.
-- placeDateTime (Timestamp): The date that the order is actually placed as defined in the OSPLTIME column.
-- requestShipDateTime (Timestamp): The date that the order is requested to be shipped as defined in the OSRSTIME column.
-- scheduleShipDateTime (Timestamp): The date that the order is scheduled to be shipped as defined in the OSSSTIME column.
-- actualShipDateTime (Timestamp): The date that the order is actually shipped as defined in the OSASTIME column.
-- invoiceDateTime (Timestamp): The date that the order is invoiced as defined in the OSINVTIME column.
-- invoiceValue (BigDecimal(20,4)): The net value that the order is invoiced as defined in the OSINVVAL column.
-- shipCondition (String): Code to be designate whether partial shipment of the order will be accepted as defined in the OSSCOND column. 'SC': Ship Complete, 'SP': Ship Partial.
-- shippingModeFlag (String): Code to indicate shipping address and shipping mode are at order level or order item level as defined in the OSSMFLAG column. 'O': Order level; 'I': Item level.
-- comment (String): Comments regarding the order status as defined in the OSCMNT column.
-- field1 (Integer): Order status customization field 1 as defined in the FIELD1 column.
-- field2 (BigDecimal(15,2)): Order status customization field 2 as defined in the FIELD2 column.
-- field3 (String): Order status customization field 3 as defined in the FIELD3 column.
-- items (Vector of Hash table): Each hash table represents the parameters for one item.- Order to be changed
A order that is to be edited or changed. The order may be a blocked order and it needs to be unblocked.
- Order with allocated items
An order with items that have been allocated from inventory.
- Order with auth expired
An order for which a payment authorization has been requested.
- Order with failed payment approval
An order for which a payment authorization (approval) failed or was denied.
- Order with payment auth
An order for which a payment authorization has been requested or has been obtained.
It is possible that the payment authorization is done in the asynchronized mode. If within some predefined time period, the payment authorization hasn't been obtained, the order just contains the payment authorization request..- Order with payment authorization
An order for which a payment authorization has been obtained.
- Order with pending authorization
An order with a payment authorization that has been requested by has not yet been completed.
- Order with requested payment auth
An order for which a payment authorization has been requested.
- Orders requiring payment attention
Orders that require the attention of a Payments Administrator for resolution.
- Organization structure SAR
- Organizational data
Information about the customer's organizational hierarchy, organizational members and contact information.
- Organizations
Organizations and Organizational Units. See 'organizations' in online help for more details.
- Original order
An order; in this case, the original order containing the item to be returned.
- Out-of-balanced batch
A payment batch that is out-of-balance can not be settled until the out-of-balance condition is reconciled.
- Pack slip
A printed form of the pack slip.
- Pack slip XML
An XML document representing a pack slip.
- Package(s)
Packages that are to be shipped.
- Partially released order
An order that has been released to fulfillment.
- Partially shipped orders
Orders that have some items that have shipped but not all items.
- Password e-mail
A password email is an email that contains the a temporary password for the recipient's email address.
- Payment approval transaction
A payment transaction is transaction associated with a backend financial system.
- Payment deposit transaction
The deposited payment transaction as seen by the payment subsystem.
- Payment requiring attention
A payment that requires the attention of a Payments Administrator for resolution. A payment is a representation of a financial object corresponding to funds that will or have been transferred from one party to another.
- Payment with authorization denied
An order for which payment authorization was requested but denied.
- Pending Buyer
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending Buyer Administrator
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending contract
A contract in the pending state is a draft contract that is complete and has been submitted for approval. The Sales Manager or Account Representative decides when a draft contract is ready to submit for approval. The designated approvers for the contract must review the contract. Products can not be purchased under a contract in this state.
- Pending Customer
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending merchant
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending organization
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending remote processing
An order that has been confirmed as being pending remote processing by the distributor.
- Pending reseller
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Pending supplier
A pending user cannot logon or shop at the store. See 'Users' and 'User Registration Approvals' in the online help for more details.
- Personal information
A list of orders that have been submitted and have payment information created. They may or may not have a payment authorization at this point.
- Pick list
A printed form of the pick list.
- Pick list XML
An XML document representing a pick list.
- Picked inventory
The inventory picked corresponding to the pick ticket.
- Preprocessed order
An order that has been preprocessed and is ready for approval.
- Price and availability request XML
A price and availability request contains the information necessary to create a quotation for order items in a shopping cart and for management of the quotation life cycle. The request information also contains the contract ID.
- Price and availability response XML
- Price data
Standard price data (including related information as described above) for a catalog entry.
- Price list
A list of prices for a group of products in a catalog.
- Primed payment
A payment that has been created for an order. It may not be authorized or captured.
- Printed RMA
A printed form of a RMA.
- Procurement strategy
This document contains the procurement strategy of the marketplace operator, which is typically also the major buyer participating in the marketplace.
- Product
A product is a catalog entry. It can be a product, an item with a SKU, a bundle, a package, or a dynamic kit.
- Product announcement
The product plan may include the following:
- Plan for the introduction of new products into the catalog. A new product may be created in the catalog immediately with supplied product information. This product may already be orderable from the manufacturer/supplier and thus can be made immediately available to the end customers/shoppers. Alternatively a product may be announced from the manufacturer/supplier but not available for order until a certain date. In addition, the Product Manager/Merchandising Manager must decide whether or not to show the product, show the product and accept orders with deferred shipping and other actions.
- Plan for the withdrawal of old obsolete products from the catalog. As a product nears the end of its life and is to be withdrawn, manufacturers/suppliers may inform that a product will be discontinued immediately or in the near future. In addition, they may provide a replacement product. The Product Manager/Merchandising Manager may choose to remove the product immediately, continue to accept orders until supply runs out or the discontinued date is reached, or continue to provide the product but ship an alternative or the replacement product.
The course of action a Product Manager/Merchandising Manager takes may be based on inventory on hand, the type of product and whether other replacements/alternatives are available.
- Plan for the promotion of products through the use of merchandising constructs.- Product comparison list
A product comparison list is table that contains all the product match the selected criteria, and all the attributes of the products.
- Product information
The product information contains product characteristics such as part numbers and descriptions. The product information supplies the base information that describes the products.
- Product plan
The product plan may include the following:
- Plan for the introduction of new products into the catalog. A new product may be created in the catalog immediately with supplied product information. This product may already be orderable from the manufacturer/supplier and thus can be made immediately available to the end customers. Alternatively a product may be announced from the manufacturer/supplier but not available for order until a certain date. In addition, the Product Manager or merchandising manager must decide whether or not to show the product, show the product and accept orders with deferred shipping and other actions.
- Plan for the withdrawal of old obsolete products from the catalog. As a product nears the end of its life and is to be withdrawn, manufacturers/suppliers may inform that a product will be discontinued immediately or in the near future. In addition, they may provide a replacement product. The Product Manager or ,merchandising manager may choose to remove the product immediately, continue to accept orders until supply runs out or the discontinued date is reached, or continue to provide the product but ship an alternative or the replacement product.
The course of action a Product Manager or merchandising manager takes may be based on inventory on hand, the type of product and whether other replacements/alternatives are available.
- Plan for the promotion of products through the use of merchandising constructs.- Product POS information
POS = Permanently out of stock
- Product price range low information
- Product strategy
This document contains the Product Sales & Marketing Strategies for different Catalog/Products currently offered for sale. Recommendations on areas of improvements, changes and metrics for measuring performance are included.
- Production content
Content in the production server database.
- Promotion
A promotion is an incentive offered to a group of customers within a time interval.
- Published site
- Purchase made notification info
- Purchase order number
A single purchase order number can then be used for payment authorization. Purchase order numbers are specified when the customer places an order.
- Purchase record
- Quantity
The quantity of the item.
- Quick checkout profile
A quick checkout profile is a collection of customer's preference for billing, shipping and payment. The profile will be used to enable a customer to quickly check out an order with just one click.
- Quote
The information received when the reseller makes a request for price and availability in Commerce Plaza. This information is saved when the reseller exits the Commerce Plaza.
- Ready for remote processing
An order that is ready for remote processing.
- Ready to process order
A ready to process order or a submitted order is an order that is ready to be processed.
- Received goods invoice
An invoice in document form that is associated with the goods that are be received into inventory. It is used to identify the items that are being received.
- Received goods summary
A summary report of the goods that have been received.
- Registered e-mail address
A registered email address is an email address registered in the FashionFlow and is used as logon id.
- Registry announcement card request
- Registry create notification
- Registry create request
- Registry data
- Registry item update notification
- Registry item update request
- Registry profile update notificatio
- Registry profile update request
- Registry review reminder template
- Registry search information
- Rejected contract
If the designated approver for a store decides a contract is not complete or is unacceptable, they can move the contract into the rejected state. A contract in the rejected state can be changed and re-submitted for approval, canceled, or marked for deletion.
- Rejected order
An order that has been rejected by the Buyer Approver.
- Rejected registration notification
A notification is sent to the customer when their notification has been rejected. See 'User Registration Approvals' in the online help for more details.
- RFQ response">Rejected RFQ response
The approver has rejected the RFQ response.
- Rejected User Registration Notification
An email received by a user indicating that they have not been approved to use the store.
- Relationship agreement
An agreement that is negotiated offline about the customer's relationship with the Seller. This could include requirements about credit line, invoicing, Buyer purchase orders, and storefront display.
- Release
Contains order items shipping at the same time, to the same address, from the same fulfillment center using the same carrier.
- Released order
A ready to process order or a submitted order is an order that is ready to be processed.
- Remote processing failed
An order that has had remote processing fail or an attempt to transfer the order to a remote system failed.
- Requisition list
A requisition list is a reusable list of items used to create orders at later dates. Customers can create requisition lists of items that they order frequently and use it to periodically re-order the items. Each item within a requisition list is associated with a catalog entry and has the following attributes:
--SKU
--Quantity
Also, each requisition list has the following attributes:
--Last update time
--Owner
--Store
In Express Store, a requisition list can only be viewed and modified by its creator.
Requisition lists can be created by using the RequisitionListCreate command or the RequistionListItemUpdate command. To add or change and item in a requisition list, use the RequisitionListItemUpdate command.
Multiple lists can be created by a customer.
- Reservation fulfillment center
The fulfillment center that has the inventory associated with the reservation.
- Reservation reason
A reason for the reservation.
- Response Approval required notifica
Informs the seller's sales managers and seller member groups that a response is being sent for approval by a seller.
- Retracted bid
A bid that has been withdrawn by the customer.
- Return request
A request to return merchandise. It is analogous to an order, which is a container for information about an order. It contains information about the return. It becomes an RMA when it is approved.
- Reversed order items
- RFQ closed notification
Informs the RFQ owner that all sellers have been told that no more responses will be accepted. Informs the seller's sales managers and seller member groups that no more responses are being accepted by the RFQ owner.
- RFQ deployed notification
Informs the seller's sales managers and seller member groups that winners have been selected and that an order or contract process has been initiated.
- RFQ response submitted notification
Informs the RFQ owner that a seller has sent a response.
- RFQ submitted notification
Informs the RFQ owner that the RFQ request has been transmitted to sellers. Informs the seller's sales managers and seller member groups that an RFQ request has been transmitted to them.
- RMA
Return Merchandise Authorization(RMA) is created from a return request by the process return request process. The returned merchandise is to be accompanied by the RMA number. This will uniquely identify the merchandise as being associated with an approved return request.
- Sales BI reports
A set of business intelligence reports focusing on sales topics, such as order summary, geographic sales, demographic sales, time period sales, sales by account, and sales by contract
- Sales demand/forecasting plan
A set of business intelligence reports focusing on sales topics, such as order summary, geographic sales, demographic sales, time period sales, sales by account, and sales by contract
- Sales strategy
A set of business intelligence reports focusing on sales topics, such as order summary, geographic sales, demographic sales, time period sales, sales by account, and sales by contract
- Scheduled job to maintain drop ship
A scheduled job to maintain the levels of the drop ship receipts such that the items are always available at the fulfillment center.
- Scheduled order
An order that has been scheduled to be automatically submitted at a specific time in the future.
- Service agreement
An XML file that defines a trading agreement, including the participants and terms and conditions.
- Settlement closed auction
After bidding is closed, winners have been determined and orders have been processed for winning bids.
- Shipment confirmation notification
A notification regarding the shipment of a release.
- Shipment confirmation message
A message generated to trigger a shipment confirmation.
- Shipped orders
Orders that have been shipped from the fulfillment center.
- Shipped releases list
Releases that have been released to fulfillment.
- Shopcart
- Shopping cart
A shopping cart is a collection of products that are ready to be checked out by a customer.
- Shopping metaphor
Shopping metaphors are special features to enable customers to search and compare products effectively and efficiently. The metaphors supported are:
Product Exploration - parametric search within a category in which possible ranges of values for attributes of the SKUs are selected by the customer to narrow the list of products to display.
Product Comparison - a comparison of selected SKUs, usually in tabular form, such that the values of each attribute of the SKUs can be compared.
Sales Assistant - a guided selling approach in which a list of SKUs are returned based on the customers answers to a set of questions.
- Sourcing strategy document
This document outlines the strategy for the sourcing requiremets of products. This includes details for the purchasing of products from vendors and any pricing discounts that might be in effect for certain volumes. The goal is to provide the most cost-effective way to keep store items stocked.
- Special promotion
- Stale order
An order that has been in existence for a long time without being processed and fulfilled. An example is an abandoned shop cart. Another example is an order that failed payment authorization.
- Stale order item list
A list of order items that are considered to be stale, meaning that any inventory that has been allocated to this order item can be returned to inventory.
- Stocked goods
Goods that have been returned to inventory.
- Store activity report
A report about the transactions occurring in a store.
- Store created notification
An e-mail or other notification to the store owner that the Channel Manager has finished creating the store on behalf of the store owner. The store owner may now use the WebSphere Commerce Accelerator to complete the set-up of their store.
- Submitted order
An order that has been captured and is ready to be processed, which means getting approval, allocating from inventory if necessary, authorizing payment, etc.
- Submitted shopping carts
A shopping cart that has been submitted for transfer to a distributor site.
- Suspended contract
If you temporarily want to prevent a customer from purchasing under a particular contract, then the contract is moved into suspended state. The Account Representative can later resume the contract so that it is available to the customer. When a contract is suspended, purchases can not be made against that contract. The contract can not be changed, but it can be resumed making the contract active again.
- Suspended store
A suspended store is unavailable to customers to enter the online store to browse and purchase products. The store owner can update the store data using the WebSphere Commerce Accelerator, and may enter the store to test the modifications. When the modifications have been completed, the store owner cannot open the store to make the store available to customers. The store owner must contact a Channel Manager to resume the store operations. Then store owner can open the store to make the store available to customers.
- Suspended stores report
A report about stores that have been in the suspended state for a certain period of time.
- Target fulfillment center
The fulfillment center where the orders are being picked, packed, and shipped. It is also the fulfillment center that owns the inventory.
- Taxonomy
A taxonomy is a hierarchical classification of categories to which products can later be associated. Each category in the catalog has a name, description and attributes that describe the products that are to be placed within. Categories at the lower levels of the tree become more specific and definitive of the products it will contain.
The taxonomy is meant to organize products such that management and maintenance of the products is efficient and accurate. Products belonging to a category should exhibit all characteristics attributed to the category.- Temporary password
A temporary password is a password used for the customer to set a new password.
- Tickler
A tickler is a note or reminder for a service representative to take an action.
- Unallocated line item(s)
Order line items that are unallocated.
- Unallocated order item
An order item that has no inventory or expected inventory allocated to it.
- User id
The user's logon identification.
- Vendor
A vendor or supplier
- Vendor order
An order to a vendor for merchandise. A vendor is a supplier.
- Web activity
The Web activity allows the Marketing Manager to show the right content to the targeted customer segment.
- Web page
URL of a Web page that solves the customer request.
- WebSphere Commerce database
All of the data in the WebSphere Commerce system resides in this database.
- Winning bid
The bid that wins in the auction.
- Winning bid notification
Informs customers that they submitted a winning bid.
- RFQ responses">Winning RFQ responses
The RFQ response is a winning response.
- Wish list
A wish list is a list of the products added by a registered customer for the customer to use in the future.
- Withdrawn product
Businesses often receive information from suppliers or manufacturers on products being withdrawn and will need to be removed from the catalog.
- Workspace
A workspace consists of a data area for content changes associated to the set of task groups and tasks created to model change processes. Each workspace is isolated from the production-ready data area and other workspaces.
- Written refund request
A document containing a request from a returner for a refund. This is the method that is used to initiate the return process.
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