Process: Find product (supplier hub)
Flow
.gif)
Objective
To find a product across multiple suppliers in a fast, easy, and flexible way.
Description
A customer can find a product of interest in the supplier hub's aggregated catalog using many different methods. Refer to the feature list for details. If a product is not found by the customer, they can always restart the process.
Features
A customer may choose to find products by:
- Browsing the aggregated catalog, adding any product to the selected supplier's shopping cart.
- Searching the aggregated catalog using various search criteria.
- Selecting a product from an advertisement on the site
Edition
Enterprise
Tasks
| Task | Description | Role |
|---|---|---|
| Enter search criteria |
A CSR chooses which key information that will be used to find a customer profile, enters key information about a customer in order to determine if a customer profile has already been entered into the system. |
Registered Customer |
| Select category |
Select an existing category within a Master Catalog or Sales Catalog to add to the current Sales Catalog. |
Registered Customer |
| Select product |
The customer clicks on a product link, and the product information displays. The customer may be able to specify product attributes on this page. |
Registered Customer |
| Select product from search result |
The returned search results contain links to the matching products. A customer clicks on one of the links, and the information of the linked product displays. |
Registered Customer |
| Select SKU |
A product can have mutiple SKUs. The customer selects a SKU by clicking on the link to the SKU information page. |
Registered Customer |
| Select subcategory |
The customer clicks on a category link, and the page that contains all of the subcategories or products displays. |
Registered Customer |
Business artifacts
(C) Copyright IBM Corporation 1996, 2006. All Rights Reserved.