Completing a work order activity

We can complete work order activities displayed in your activities list.

If the work order activity is assigned to a group of users to which you belong, and the activity is locked by another user, you can only view the activity.

To complete a work order activity, complete these steps.

  1. From the IBM Security Identity Manager Home page, click Approve and Review Requests on the My Activities page.
  2. On the Approve and Review Requests page, click the name of the work order activity to complete.
  3. On the Review Request page, select Successful to indicate successful completion of the work order, Warning to indicate that the main intent of the work order was successfully completed but other aspects were not successfully completed, or Failure to indicate the work order could not be successfully completed. Then type an explanation or justification in the Reviewer Comments field, and click OK.
  4. On the Response Submitted page, review that you have completed the activity. Click on the links on the Related Tasks section to review other requests or return to the IBM Security Identity Manager Home page.

Parent topic: My Activities


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