Completing a request for information activity

We can provide information for an RFI activity that is displayed in your activities list.

If the request for information activity is assigned to a group of users to which you belong, and the activity is locked by another user, we can only view the activity.

To provide information for an RFI activity...

  1. From ISIM Home page, click Approve and Review Requests on the My Activities page.

  2. On the Approve and Review Requests page, click the name of the recertification activity to complete.

  3. On the Review Request page, click Provide Information.

  4. On the Provide Information page, enter the information that is requested, and then, click OK. If multiple tabs are displayed, complete all tabs before clicking OK.

    For example, in the Full name field, enter the full name of a user.

  5. On the Response Submitted page, review that we have completed the activity. Click on the links on the Related Tasks section to review other requests or return to ISIM Home page.

Parent topic: My Activities


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