Operate > WebSphere Commerce Accelerator > Inventory returns and dispositions


Receive returned products

Use the WebSphere Commerce Accelerator to receive returned products.


Procedure

  1. Open the WebSphere Commerce Accelerator.

  2. Open the Returns list:

    • Click Operations > Returns.

    • Click Logistics > Returns.

  3. Select the check box next to the return for which to receive products, and click Receive. The Receive Products dialog opens.

  4. Provide the date and the quantity to receive, and click OK to save the information. The Returns list displays, refreshed with the new information.

    Even if all products have been received for a return, the Receive button will remain available until the ReturnCreditAndCloseScan scheduler command has been run, closing the receive record. Thus, it is possible for more products to be recorded as received in the system than were physically received in the fulfillment center if this command has not yet run.


Related concepts

Inventory

Inventory returns and dispositions

Return reasons


Related tasks

List returns

List returned products

Select the disposition of returned products


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