Operate > WebSphere Commerce Accelerator > Inventory returns and dispositions


List returns

Use the WebSphere Commerce Accelerator to list returns.


Procedure

  1. Open the WebSphere Commerce Accelerator.

  2. Open the Returns list:

    • Click Operations > Returns.

    • Click Logistics > Returns.

  3. To work with an individual return, select the check box next to the return to work with and click one of the buttons on the page.

    Even if all products have been received for a return, the Receive button will remain available until the ReturnCreditAndCloseScan scheduler command has been run, closing the receive record. Thus, it is possible for more products to be recorded as received in the system than were physically received in the fulfillment center if this command has not yet run.


Related tasks

List returned products

Receive returned products

Select the disposition of returned products


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