Operate > WebSphere Commerce Accelerator > Marketing > Use customer care

Delete a customer care queue

Procedure

1. Open the WebSphere Commerce Accelerator.
   

2. From the Operations menu, click Customer Care Queue. From the Sales menu, click Customer Care Queue. If you do not see this menu, then the logon ID does not have the appropriate authority to perform this task. Contact the Site Administrator.

3. The Customer Care Queues list displays, containing the customer care queues currently defined for the selected store.

4. Select the check box to the left of the customer care queue that to delete. Click Delete. This deletes the selected customer care queue, and returns you to the updated customer care queue list.

Related tasks

Assign a customer care queue

Changing a customer care queue

Use customer care

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