Process: Shop at a hosted B2C store
Flow
Objective
To allow the customer a variety of shopping experiences in a hosted reseller store.
Description
A customer, either registered or not, can shop at a hosted reseller store and enjoy a variety of features provided by the store.
Features
- Customers can find products of interest in different ways.
- Customers can order the desired products easily.
- Customers can use a wish list to manage the products of interest.
- Guest customers can become registered customers, and enjoy more features, such as coupon and discounts.
- Registered customers can have their checkout information stored in a quick checkout profile, so that in the future, they can bypass the full order process, and quickly check out their orders.
- Customers can have their personal information recorded by the system in order to enjoy all kinds of promotions specifically targeted toward them.
Customization
Auction flows may be added to the store. Tooling for auctions is already present in the Accelerator tool.
For more customizations see customization sections of the sub-processes.
Edition
Enterprise
Subprocesses
- Check order status
- Create wish list
- Find products
- Order products
- Register with the store
- Reset password
- Send wish list
- Update personal profile
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