Process: Order products
Flow
Objective
To allow the customer to add the desired product into the shopping cart, go through the checkout process, and submit the ordered products.
Description
After the customer finds a product of interest, they can add that product, or multiple products, to their shopping cart. Customers can then continue shopping, or check out the products that are in the shopping cart. In the checkout process, customers need to create a new shipping and billing address, or use existing ones. Customers also need to provide payment information before submitting the order for processing. The payment information is validated before the order is successfully submitted. A registered customer can redeem coupons for the order before submitting it. A registered customer can also add products to their shopping cart from a wish list.
Features
- Discounts are automatically applied if the discount rule is satisfied.
- Registered customers can use coupons for the order.
- Registered customers can use their quick checkout profile to check out an order without specifying a billing or shipping address.
- Multiple shipping addresses are supported.
Customization
Using the change flow tool in the WebSphere Commerce Accelerator, you can enable or disable coupons for the store.
Edition
Professional, Enterprise, and Express
Subprocesses
Tasks
| Task | Description | Role |
|---|---|---|
| Add coupon into coupon wallet |
A customer selects a suitable coupon from the coupon wallet. |
Registered Customer |
| Add product to shopping cart |
Adds the selected items to the shopping cart |
Registered Customer |
| Log on |
A registered user logs on to the store by providing the ID and the corresponding password. |
Registered Customer |
| Select product from wish list |
A customer selects a product from the wish list |
Registered Customer |
Business artifacts
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