Process: Order products (B2B Store)

 

Flow

Legend

 

Objective

To allow the customer to add the desired product into the order, and submit the order for processing.

 

Description

After the customer finds product(s) of interest, they can add that product, or multiple products, to their order. Customers can then continue browsing, or submit the order. In the checkout process, customers can use existing shipping and billing address, or create new ones if the contract allows. Customers also need to provide payment information before submitting the order for processing. The payment information is validated against the contract before the order is successfully submitted. A registered customer can also add products to their order from a requisition list.

 

Features

 

Edition

Enterprise

 

Subprocesses

 

Tasks

Task Description Role
Add product to shopping cart

Adds the selected items to the shopping cart

Registered Customer
Copy list products to shopping cart

Customer places an order from the requisition list page, causing the products from the list to be added to the shopping cart.

Registered Customer
Select contract

Select a contract which you want to modify.

Registered Customer
Specify sku(s)

A customer can add one or more items to a requisition list. To add items the customer specifies the SKU.

Registered Customer
Update shopping cart

The customer makes any updates necessary to the shopping cart. Updates can include changing quantities or contracts for existing products, or adding new products.

Registered Customer

 

Business artifacts

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