Process: Order products (B2B Store)
Flow
.gif)
Objective
To allow the customer to add the desired product into the order, and submit the order for processing.
Description
After the customer finds product(s) of interest, they can add that product, or multiple products, to their order. Customers can then continue browsing, or submit the order. In the checkout process, customers can use existing shipping and billing address, or create new ones if the contract allows. Customers also need to provide payment information before submitting the order for processing. The payment information is validated against the contract before the order is successfully submitted. A registered customer can also add products to their order from a requisition list.
Features
- The customer can select organization to buy on behalf of.
- The customer can select desired contract from a list of valid contracts, for each order product.
- Price adjustments for the selected contract are automatically applied.
- Different shipping addresses may be selected for different order products in the same order.
Edition
Enterprise
Subprocesses
Tasks
| Task | Description | Role |
|---|---|---|
| Add product to shopping cart |
Adds the selected items to the shopping cart |
Registered Customer |
| Copy list products to shopping cart |
Customer places an order from the requisition list page, causing the products from the list to be added to the shopping cart. |
Registered Customer |
| Select contract |
Select a contract which you want to modify. |
Registered Customer |
| Specify sku(s) |
A customer can add one or more items to a requisition list. To add items the customer specifies the SKU. |
Registered Customer |
| Update shopping cart |
The customer makes any updates necessary to the shopping cart. Updates can include changing quantities or contracts for existing products, or adding new products. |
Registered Customer |
Business artifacts
(C) Copyright IBM Corporation 1996, 2006. All Rights Reserved.