Process: Manage consumer direct site
Flow
Objective
Management of individual extended sites by administrators.
Description
An extended site administrator is in charge of setting the branding for each of the extended site that he/she is responsible for. An extended site administrator can also create campaigns and merchandising associations for the site.
In addition to the above, extended site administrator(s) manages the day to day operations of the extended site including registered customers, orders, fulfillment, etc.
Features
Consumer direct extended site management capabilities can be given to different administrators with particular roles on the extended site.
Customization
Access to different menus in WebSphere Commerce Accelerator are based on roles and can be easily changed using XML files.
Edition
Enterprise
Subprocesses
- Customer service
- Evaluate business results
- Order management
- Set up inventory records
- Set up marketing and promotions
- Setup extended site catalog
- Shop at store
Business artifacts
- Creative content
- E-mail activity
- Fulfillment center list
- Inventory records
- Live web activity
- Online catalog
- Product strategy
- Promotion
- Ready to process order
- Sales demand/forecasting plan
- Sourcing strategy document
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