Troubleshoot: WebSphere Commerce configuration issues
If you encounter problems while configuring WebSphere Commerce, review this section for common issues.
- Troubleshoot: Creating a WebSphere Commerce instance using a remote Web server
A WebSphere Commerce instance can be configured with either a local or remote Web server. Review this information to assist you in the values needed to configure a remote Web server. AIX|Linux|Solaris|Troubleshoot: Errors in the SystemErr.log and the Configuration Manager client window during the instance creation process
During WebSphere Commerce instance creation, review messages in the log files and the Configuration Manager client window.- Troubleshoot: Error message when creating an instance after installing WebSphere Commerce Feature Pack 1
After installing WebSphere Commerce Feature pack 1, you create a new WebSphere Commerce instance successfully but encounter an error message. AIX|Linux|Solaris|
Troubleshoot: Instance creation fails during database configuration
A WebSphere Commerce instance creation fails while configuring a remote database. This error condition might occur after the installation of WebSphere Commerce Fix pack 5.- Troubleshoot: Error messages logged in the createInstanceANT.err.log
The createInstanceANT.err.log is created during a WebSphere Commerce instance creation. Review this log for possible problems. (Oracle) Troubleshoot: The Oracle database password is contained in an error message
Always review the createInstanceANT.err.log after you create a WebSphere Commerce instance.- Troubleshoot: Returning to use a non-root user to run WebSphere Commerce
Depending on security requirements, you might have set up WebSphere Commerce to run using the root user. To return to using a non-root user, steps need to be completed. - Troubleshoot: Using a root user to run WebSphere Commerce
Depending on security requirements for your WebSphere Commerce environment, you might be required to run WebSphere Commerce with a root user. - Troubleshoot: Timeouts occur during a server start and store publish
When starting your WebSphere Commerce server or publishing a store, you might encounter a transaction time out. - Troubleshoot: Warnings issued when creating an instance with the config_ant.bat command
Warnings display when you create an instance in a WebSphere Commerce installation directory that contains spaces. - Troubleshoot: Warnings issued when removing an instance with the config_ant.bat command
Warnings display when you remove an instance in a WebSphere Commerce installation directory that contains spaces. - Troubleshoot: WebSphere Commerce command line utilities do not function properly
When using WebSphere Commerce command line utilities, the commands do not function as expected.
Related reference
Troubleshoot: WebSphere Commerce installation issues