Troubleshoot: Installation and uninstallation problems and limitations
If you encounter problems during the installation or uninstallation of WebSphere Commerce, review the following issues.
AIX|Linux|Solaris|Windows:
Troubleshoot: The Cancel button is not disabled
After confirming the cancellation of a WebSphere Commerce installation, the cancel button is not disabled.AIX|Troubleshoot: Errors are encountered when installing from a Universal Disk Format (UDF) CD-ROM
When installing WebSphere Commerce on an AIX system, a UDF device error is logged.AIX|Solaris|Troubleshoot: Warning messages are displayed in a terminal session
When using an install wizard, a Scroll bar warning is logged.AIX|Linux|Solaris|Troubleshoot: Installation problems introduced by previously installed software
A previous version of DB2 installed on your machine might cause problems during the installation of WebSphere Commerce.AIX|Linux|Solaris|Troubleshoot: Clicking links in the launch pad result in a "No Browser" error message
A GUI installation of WebSphere Commerce shows a launch pad; some of the links might not work.AIX|Linux|Solaris|Troubleshoot: Problems are encountered when uninstalling using a Hummingbird Exceed client
A blank screen is shown when uninstalling WebSphere Commerce.
Related Reference
Troubleshoot: WebSphere Commerce installation issues
Troubleshoot: WebSphere Commerce configuration issues