IBM BPM, V8.0.1, All platforms > Troubleshooting and support > Recovering from a failure
Recovery troubleshooting tips
This section provides a list of tips for troubleshooting the recovery process.
- Restarting deployment environments
As one step in a recovery process, you may need to restart of you deployment environment.- Viewing the service integration bus
Use the Service Integration Bus browser on the administrative console to view the service integration bus.- Capturing javacore
There are a number of methods that you can use to capture a javacore from an IBM JDK and thread dumps for non-IBM JDKs.- Servers and recovery mode processing
When you restart an application server instance with active transactions after a failure, the transaction service uses recovery logs to complete the recovery process.- Retention queues and hold queues
When a problem occurs while processing a message, it is moved to the retention queue or hold queue.- Business Process Choreographer maintenance and recovery scripts
There are several maintenance-related scripts for Business Process Choreographer. Run these maintenance scripts as part of a general maintenance policy to help maintain database performance, or as part of a recovery process as deemed necessary.- Resolving indoubt transactions
Transactions can become stuck in the indoubt state indefinitely due to exceptional circumstances, such as the removal of a node causing messaging engines to be destroyed.- Reviewing DB2 diagnostic information
Use a text editor to view the DB2 diagnostic log file on the machine where you suspect a problem to have occurred. The most recent events recorded are the furthest down the file.- Process recovery troubleshooting tips
Using Business Process Choreographer Explorer can facilitate process recovery efforts.- About recovering the messaging subsystem
If the messaging system experiences problems you may need to recover the underlying messaging subsystem.