IBM BPM, V8.0.1, All platforms > Troubleshooting and support
Recovering from a failure
Recovering from a failure requires an understanding of standard system processing in the event of a failure, as well as an understanding of how to analyze problems that may be the cause of a failure.
- Overview of the recovery process
The recovery process encompasses a set of tasks that include both analysis and procedures.- Triggers for recovery
The need for solution recovery can result from a variety of triggers.- Assess the state of the system
The first thing to do when an abnormal condition occurs is to take the pulse of the overall system and get a feel for how much or how little of the system is operational and how much of it is rendered ‘out of service' by whatever the external stimuli was that caused this condition.- Recovery: Analyzing the problem
For all unplanned system events, a set of basic recovery procedures can be leveraged at the point of identification.- Recovery: First steps
Administrators can facilitate solution recovery processes by following a first steps checklist of general practices.- Failed-event locations: Where does the data go?
For all (production and test) recovery activities there are a finite number of locations in the solution where events accumulate.- Recovery troubleshooting tips
This section provides a list of tips for troubleshooting the recovery process.