Troubleshooting IBM Rational Functional Tester
While working with IBM Rational Functional Tester, you might encounter some problems that you can easily troubleshoot. The topics in this section address some of these problems.
In addition to the topics listed, these resources are available to help you troubleshoot IBM Rational Functional Tester problems:
- IBM Support Knowledge Base: Known problems of IBM Rational Functional Tester are documented in the form of individual technotes in the Support Knowledge Base. As problems are discovered and resolved, the knowledge base is updated and maintained with new information. By searching the knowledge base, you can quickly find workarounds or solutions to problems.
- Rational Functional Tester error messages guide
- FAQ topics
You can contact IBM Software Support if you are unable to troubleshoot the problem. Gather all the required background information and provide the details to the IBM Software Support for investigation. For more information, see the General product information topics.
- Troubleshooting functional tests
This topic can help you troubleshoot some of the problems that you might encounter in functional tests.- Collecting IBM Rational Functional Tester error logs
While working with IBM Rational Functional Tester, you might encounter some problems that you can easily troubleshoot. If you are unable to troubleshoot the problem, you can contact IBM Software Support. Gather all the required background information and provide the details to the IBM Software Support for investigation. In addition to the background information, also generate the error logs and provide those files to the support team.Related tasks