Specifying forgotten password information
We can use the forgotten password information to authenticate to the server when you forget a password.
This task is only available when challenge-response authentication is enabled. Otherwise, you must contact your help desk or system administrator to have a password reset.
To define forgotten password information.
- From the IBM Security Identity Manager Home page, click Change Forgotten Password Information on the My Password page.
- On the Change Forgotten Password Information page, specify the information to use if you forget a password:
- If specific questions are displayed, enter the answers in the Answer field. If you forget a password, these answers are the ones you use to authenticate to the server.
- If both Question and Answer fields are displayed, enter the questions and the answers to those questions in the fields.
- Some fields might contain already answered questions. These fields can be left alone or modified. To modify a field when specific questions are displayed, click Clear to enter in a new answer. When both the Question and Answer fields are displayed, click Edit to modify these values and provide the questions and the answers to those questions in those fields.
- Click OK to save the information.
Parent topic: Log In and Logging Off
Parent topic: Forgot Your Password
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