Details: CL commands for problem handling

 

You can use several problem analysis commands when you experience problems with your system.

• Use the Analyze Problem (ANZPRB) command to analyze, create problem records for, or report user-detected problems.

• Use the Verify Communications (VFYCMN) command to verify either remote or local communications equipment.

• Use the Verify Tape (VFYTAP) command to start procedures that verify whether the specified tape unit is operating.

• Use the Work with Alerts (WRKALR) command to remotely analyze system-detected problems.

• Use the Work with Problems (WRKPRB) command to gather more information about a problem to either solve it or to report it without the help of a hardware service provider.

• Using the Analyze Problem command
  To start problem analysis for user-detected problems, use the Analyze Problem (ANZPRB) command.

• Using the Verify Communications command
  The Verify Communications (VFYCMN) command allows you to verify either remote or local communications equipment.

• Using the Verify Tape command
  To verify whether the specified tape unit is operating, use the Verify Tape (VFYTAP) command.

• Using the Work with Alerts command
  When the system detects a problem, the service requester sends it to the service provider. To remotely analyze the system-detected problems, use the Work with Alerts (WRKALR) command.

• Using the Work with Problems command
  With the problem analysis, you can gather more information about the problem and determine whether to solve it or to report it without the help of a hardware service provider.

• Running the Work with Problems command
  To run the Work with Problems (WRKPRB) command for messages with an asterisk (*), perform these steps.

 

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