Using the Work with Alerts command

 

When the system detects a problem, the service requester sends it to the service provider. To remotely analyze the system-detected problems, use the Work with Alerts (WRKALR) command. Follow these steps to complete the remote problem analysis:

  1. Type WRKALR on any command line and press the Enter key.

  2. Press F11 (Display user/group) to show the problem IDs associated with the alerts.

  3. Type 9 (Work with problem) in the Opt column next to the alert that is associated with the problem you want to analyze. Then press Enter. You can also press F18 (Work with problem) to work with the problem log.

  4. Type 8 (Work with problem) in the Opt column next to the problem you want to analyze.

  5. Select option 1 (Analyze problem) from the Work with Problem menu.

 

Parent topic:

Details: CL commands for problem handling

Related concepts
CL commands for problem analysis

Related reference
Work with Alerts (WRKALR)