Change a customer's contact information
To change a customer's contact information for a consumer direct or B2B store, which was provided during registration, such as a phone number, fax number, or e-mail address: (B2B direct)
About this task
For information about managing user information for all other stores, see Creating a user and Changing a user.
Procedure
- Open WebSphere Commerce Accelerator
- Find the customer we want to work with.
- Open the Customer Information notebook by doing as follows:
- Select the check box next to the customer to work with, and click Change.
- From the Customer Logon ID column, click the customer logon ID.
- When you open the notebook, the General page is displayed. From the left navigation frame, click Contact. The Contact page is displayed.
- Update each field on the page as required.
- To make other changes to this customer's registration information, use the links on the left side to switch between each customer information page. To save the changed contact information and close the notebook, click OK.
Related concepts
Customer information
Related tasks
Changing a customer's registration profile
Changing the status of a customer's logon account
Changing a customer's password
Changing a customer's address
Changing a customer's demographic information
Changing a customer's information