Order management

A typical order includes one or more products, billing and shipping addresses, payment details, and the total cost (including shipping charges and taxes, as applicable). Comments or price adjustments can also be included in an order. Both registered and non-registered customers can place orders at a store.

Registered customers can always place their own orders at the store and check their order status on store pages.

A non-registered customer might need to contact the Customer Service Representative (CSR) to place an order and to check their order status.

Create new orders using the Place Order wizard with WebSphere Commerce Accelerator. We can update existing orders using the Change Order notebook.


See


Related concepts
Users


Related tasks
Creating an order for a business user