Order and order item states

An order passes various states (sometimes referred to as status) from the time it is created until it is closed or canceled. The state of order items within an order might not match the order states. For example, a single order might contain order items in state C and other order items in state R.

State	Value	Description
A	Payment authorization requires review	ORDER_PAYMENT_AUTH_REVIEW(A) Payment authorization encountered an unusual circumstance, such as an address verification warning. The payment authorization must be reviewed and accepted, or the order must be canceled. If the authorization is accepted, then the user interface changes the order status to 'B' or 'C'. Status A is also supported for previous versions.
B	Backordered	ORDER_BACKORDERED(B) Some order items are back ordered, inventorystatus=BO.
C	Payment authorization complete	ORDER_COMPLETE(C) Payment authorization is complete. All order items are allocated from existing inventory.
D	Deposited	ORDER_DEPOSIT(D) Payment captured.
E	CSR Edit	ORDER_EDIT(E) A Customer Service Representative is working with the order.
F	Ready for remote fulfillment	ORDER_READY_FOR_REMOTE_FULFILLMENT(F) The order is ready to be sent to a remote system for fulfillment. This status is used by the IBM MQ feature.
G	Pending remote fulfillment	ORDER_PENDING_REMOTE_FULFILLMENT(G) The order was sent to a remote system for fulfillment. This status is used by the IBM MQ feature.
H	Error in remote fulfillment	ORDER_ERROR_REMOTE_FULFILLMENT_FAILED(H) This status is associated with these conditions: An order was submitted for transfer and the distributor responded with a failed transfer confirmation. The failure might be due to an invalid user ID or password. The error code for the transfer is stored in the ORDSTAT table OSCODE column and the error status message is in the ORDSTAT table OSCMT column. An empty quotation order arrived due to quotation failure.
I	Submitted	ORDER_SUBMITTED(I)This status is associated with a standing order or an order quotation. The order is copied to a new order and then submitted for processing. Note: A "standing order" is a scheduled order that is waiting for the scheduler to pick it up for processing.
J	Trashcan	ORDER_OR_REQUISITIONLIST_TRASHED The deleted order item is moved to the trashcan.
L	No inventory	ORDER_INV_UPDATE_FAILED(L) For one or more order items, no inventory is available.
M	Either a part or the total amount is approved.	ORDER_AUTH_ALLOWED(M) The order is submitted.
N	Approval denied	ORDER_DENIED(N) The CheckOrderApproval task command indicated that approval was denied for some order items.
P	Pending Order	ORDER_PENDING(P) The order is in the shopping cart. The customer can modify the order.
Q	Quick order profile	EC_ORDER_PROFILE(Q) The order holds default order information that can be copied to quickly create new orders.
R	Released	ORDER_RELEASED(R) Some order items are released for fulfillment. This status is also supported for previous versions.
S	Shipped	ORDER_SHIPPED(S) All order items are manifested.
T	Temporary	TEMPORARY(T) This status is used by the Order Management user interface to temporarily back up an order.
W	Pending approval	ORDER_WAITING_APPROVAL(W) The CheckOrderApproval task command indicated that not all OrderItems are approved.
X	Canceled	ORDER_CANCELED(X) The order was canceled.
Y	Private requisition list	PRIVATE_REQUISITION_LIST(Y) The order is a private requisition list.
Z	Shareable requisition list	SHAREABLE_REQUISTION_LIST(Z) The order is a shareable requisition list.
NEW	Quote is new	QUOTE_NEW(NEW) The quote started, but is not complete.
RDY	Quote is ready	QUOTE_READY(RDY) The quote is complete, and is not expired.
CAN	Quote is canceled	QUOTE_CANCELED(CAN) The quote is canceled or expired.

Related concepts
Order management
B2C order flow process