Operate > WebSphere Commerce Accelerator > Product Management tools > Work with catalog entries > Products > Changing a product
Customize product fulfillment for an order
You can customize product fulfillment for an order.
Procedure
- Find the product to change.
- Select a field in the product row that to change, and from the Actions menu, click Change Product. The Change Product notebook opens.
- From the left navigation frame, click Fulfillment. The Product Fulfillment page displays. Choose from the following options:
- Select Allow Back Order to allow a product to be backordered, if the customer chooses to accept a backorder.
- Select Force Back Order to temporarily suspend allocation of a product. When a customer places an order for this product, the product is placed on backorder, even if there is inventory available.
- Select Release Separately to specify that the product should be packaged and delivered separately from the other products within the order. For example, fragile items, such as a chandelier, should be boxed separately from other items to avoid potential damage to the product.
- Select Returnable to indicate whether the fulfillment center should expect a return for the product.
- Select Creditable to indicate that a customer can return a product for a refund.
- To save the changed fulfillment options and close the notebook, click OK.
What to do next
If the changes to the catalog data do not display in the store, the Site Administrator might need to disable caching or remove the currently cached JSP pages.
Related concepts
Related tasks
Changing the product description
Changing the product manufacturer information
Changing discount assignments for a product
Changing tax specifications for a product
Changing shipping information for a product
Changing a product's measurement parameters