Operate > WebSphere Commerce Accelerator > Order management > Order blocks

Find blocked orders

You can find all blocked orders or only orders with a specific block.

Procedure

1. Open WebSphere Commerce Accelerator.
   

2. Open the Find Orders window.

   • Click Operations > Find Orders.

   • Click Sales > Find Orders.

   A search window opens. If you do not see this menu, then the logon ID does not have the appropriate authority to perform this task. Contact the Site Administrator.

3. Click Advanced search.

4. From the Blocked status list, select Blocked.

5. Optional: Select the block code from the Block reason list. You can select only one block code for a search.

   To find all blocked orders, leave this field blank.

6. Click Find to start the search.

Related concepts

Order blocks

Related tasks

Add a block to an order

Add comments to an order block

Resolve an order block

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