Operate > IBM Sales Center for WebSphere Commerce > Orders > Specify payment information
Edit a payment method
This section explains how to edit a payment method of an order.
Procedure
- Log on to the IBM Sales Center.
- Select a store.
- Create or find the order or quote for which to edit a payment method.
- If this is an order and it has already been submitted, click Edit.
- If this is a quote and it has already been completed, create a new quote from it.
- Go to the Order Items or Quote Items page, and modify the items as necessary.
- Click the Apply button to apply the changes before clicking on the Payment page.
- For each payment method that to edit:
- In the Payment information section, perform one of the following actions:
- Double-click the payment method that to modify.
- Select the payment method that to modify, and then click Edit.
- On the Edit Payment page:
- Modify the information in the available fields as necessary.
Tip: Click New beside the Billing address field to open a page that you can use to add a new shipping or billing address for the customer.
- Click OK.
Notes:
- You cannot see the original account number of any payment method that uses an account number.
To edit an existing payment method that uses an account number, collect the account number from the customer and enter it again.
- You cannot change the payment type by editing the payment method.
To change the payment type, delete the existing method and add a new one of the appropriate type.
- If this is an order, make sure that the status message in the payment section indicates that all of the order's charges are covered by existing payments.
Notes:
- You must enter at least one payment method. If an order is submitted with partial payment, a warning message is displayed.
- You can complete a quote with partial or no payment information.
- Click Submit or Complete Quote.
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