Develop > Presentation layer > Customize IBM Sales Center > Communication services

Extend the IBM Sales Center communication service

Communicate with the server is handled by a communication service. The request is prepared by the service request handlers and the specified communication service is invoked to send the request to the server. The response that is returned by the communication service is given back to the request handler so that it can be unmarshalled. This section explains how to extend the IBM Sales Center communication service.

Procedure

1. Subclass the default communication service:

   package extensions; 
   import com.ibm.commerce.telesales.services.TsCommunication; 
   public class ExtendedCommunicationService extends TsCommunication {
           public ExtendedCommunicationService() {
                   System.out.println("ExtendedCommunicationService");         }
   }
   

2. Define an extension for the Communication services extension point:

   <?xml version="1.0" encoding="UTF-8"?>
   <?eclipse version="3.0"?>
   <plugin>   
   <extension
   point="com.ibm.commerce.telesales.configurator">      
   <configurator path="config"/>   
   </extension>    
     
   <extension
   point="com.ibm.commerce.telesales.core.commServices">      
   <commService
               id="extensions.ExtendedCommunicationService"
               >      
   </commService>   
   </extension>
   </plugin>
   

3. Use the system configurator file to indicate that the new definition will be used instead of the default definition:

   com.ibm.commerce.telesales.services.TsCommunication=extensions.ExtendedCommunicationService
   

Related concepts

Communication services

System configurator

Related tasks

Add a communication service

Replace the default communication service

Route an existing IBM Sales Center message to a new communication service

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