Troubleshoot and support > Social Commerce


Troubleshoot: Changes to blog comment moderation settings are not reflected when using Lotus Connections

When using Lotus Connections as the service provider to manage blogs, blog comments are still moderated after you disable the moderation setting.


Problem

After changing the value of the /config/soccom/lc/moderateComments setting to false in the adapter.config file to disable blog comment moderation, blog comments are still moderated.


Solution

When you modify the /config/soccom/lc/moderateComments setting in the adapter.config file, this updated setting only applies to new blog comments and does not affect the permissions for existing blog comments. Use the Blogs user interface in Lotus Connections to change the settings for each blog to turn off the blog comment moderation flag.


Related tasks

Configure Social Commerce content provider information

Related reference

Troubleshoot: Social Commerce features do not appear in the storefront

Troubleshoot: Photos cannot be uploaded to the photo gallery when using Lotus Connections

Troubleshoot: Changes to blog entry moderation settings are not reflected when using Lotus Connections

My Account: My Blogs

Troubleshoot: Changes to blog entry moderation settings are not reflected when using Lotus Connections


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