Samples > Starter stores > Starter store enhancements > Social Commerce
Manage and moderating Social Commerce content in the store
You can manage and moderate the Social Commerce features added to the store to prevent users from posting unwanted content. For example, you can moderate user-created social content, such as public-facing user profiles, blogs, photo galleries, and customer ratings and reviews. The actions that you can use to moderate social content in the store are dependent on the service provider being used.
When content moderation is enabled for a store, shoppers cannot immediately view social content after it is created. Social content only appears in the storefront after you approve it. If content moderation is disabled, shoppers can view social content in the storefront immediately.
The following table lists the Web sites that provide social content moderation documentation for each of the supported service providers.
Service provider Web site Pluck http://pluck.com/products/sitelife-community.html Bazaarvoice http://www.bazaarvoice.com/products/services/content-moderation Lotus Connections http://publib.boulder.ibm.com/infocenter/ltscnnct/v2r0/topic/com.ibm.connections.25.help/welcome.html Most of the social content moderation for Lotus Connections is managed by setting flags in the adapter.config file. For more information about the using the adapter.config file, see Configure Social Commerce content provider information.
The following table describes how you can moderate social content in the store.
Social content Service provider Actions Public-facing user profiles Pluck
- View or delete user profile data.
Lotus Connections
- Remove inappropriate content from specific fields.
By default, information in the Preferred First Name field cannot be edited. You must update the profile-config.xml file to make this field editable.
- Delete a user profile.
Blogs Pluck
- View, modify, or delete blog entries.
- View, modify, or delete comments from blog entries.
- Limit the minimum and maximum number of characters enabled for each blog entry.
- Disable customers from the system for improper blog usage.
Lotus Connections
- View, modify, or delete blog entries.
- View, modify, or delete comments from blog entries.
- Limit the minimum and maximum number of characters enabled for each blog entry.
- Create new blogs.
- Disable customers from the system for improper blog usage.
Photo galleries Pluck
- View or delete photo entries.
- Associate photos from one gallery to another.
- Rank and give special status to photos.
- Limit the supported photo formats.
Lotus Connections Photo gallery moderation is provided through the Blogs user interface in Lotus Connections.
- View or delete photo entries.
- View or delete comments from photos.
- Associate photos from one gallery to another.
- Rank and give special status to photos.
- Limit the supported photo formats.
Ratings and reviews Bazaarvoice
- Filter inappropriate content.
- Moderate review content in native languages.
- Filter review content that is not provided in the designated language.
- Use rules to moderate review content.
- Change review content in real-time.
Related concepts
Related tasks
Publish the Social Commerce store archive
Work with Social Commerce widgets
Related reference
WebSphere Commerce Dojo Enhancements API
Sample Social Commerce flow changes in the Madisons starter store