Listing returns
To list returns:
- Open the WebSphere Commerce Accelerator.
From the Operations menu, click Returns.
From the Logistics menu, click Returns.
If you do not see this menu, then your logon ID does not have the appropriate authority to perform this task. Contact your Site Administrator.- To work with an individual return, select the check box next to the return you want to work with and click one of the buttons on the page.
Even if all products have been received for a return, the Receive button will remain available until the ReturnCreditAndCloseScan scheduler command has been run, closing the receive record. Thus, it is possible for more products to be recorded as received in the system than were physically received in the fulfillment center if this command has not yet run.
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